National Income Service Income Recovery Officer - 32301
Environment Agency
Protects and improves the environment for people and future generations.
Contact customers and recover outstanding fees to maximise income for the National Income Service.
1 months ago ago
Junior (1-3 years)
Contractor
Greater Lincoln Area, United Kingdom
Hybrid
Company Size
10,000 Employees
Service Specialisms
Environmental Consulting
Flood Risk Management
Water Quality Management
Waste Management
Conservation
Environmental Monitoring
Pollution Control
Ecology Services
Sector Specialisms
Flood management
Waste management
Land pollution regulation
Water pollution regulation
Conservation
Water resources management
Inland rivers management
Estuaries management
Role
Description
Requirements
communication
teamwork
resilience
data analysis
self‑management
be confident sharing findings, themes and trends via a wide range of communication formats including (written and verbal) to support awareness and decision making.
Be comfortable managing own workload working as part of a dispersed team
be resilient and able to flex plans to effectively manage and prioritise a varied workload
have great communication and interpersonal skills and be able to build and maintain effective working relationships.
have experience of working with systems to collect and interrogate data with the ability to translate evidence into actionable steps
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
interviews via teams scheduled week commencing 8th december.
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
Established to regulate and protect the environment, the agency plays a pivotal role in safeguarding natural resources.
With a mission to create a cleaner, healthier environment, it ensures proper management of water, waste, and air quality.
The agency works on diverse projects, from flood defense systems to energy-efficient infrastructure, enhancing public safety.
Key areas of specialization include water resources, marine protection, waste management, and sustainability in transport and utilities.
It operates across a broad spectrum of sectors, coordinating with governments and private entities to drive environmental improvements.
Notably, it manages complex flood risk programs and pollution control measures, often taking innovative approaches to problem-solving.
The agency is a cornerstone of the UK's environmental policies, ensuring compliance and setting benchmarks for future generations.
Culture + Values
We put the environment first in everything we do.
We work in partnership with others to achieve common goals.
We are innovative, using data and technology to drive change.
We are committed to protecting and improving the environment for future generations.
We are passionate about sustainability and resilience.
We support people to thrive, learn, and grow.
Environment + Sustainability
21% decrease
Carbon Footprint Reduction
Between 2019 and 2021, actively reducing greenhouse gas emissions.
1.3M properties
Flood Risk Reduction
Engaged in initiatives to mitigate flood hazards.
10,000 hectares
Land Restored
Committed to protecting and enhancing natural habitats.
Net Zero target by 2050.
Invested in sustainable infrastructure, such as flood defences and biodiversity improvements.
Promoting a green recovery from the COVID-19 pandemic by supporting sustainable development.
Inclusion & Diversity
6.6% gender pay gap
Reduced Gender Pay Gap
The company has successfully reduced its gender pay gap to 6.6% in 2021, reflecting progress toward pay equity.
34% female leaders
Women in Senior Roles
34% of senior leadership positions are held by women, showcasing increased representation at executive levels.
Action plan in place to increase diversity across the workforce.
Launched an initiative to increase the representation of ethnic minorities within leadership positions.
Annual diversity and inclusion training for all staff.