Data Center Service Coordinator

Description

As a DCS Coordinator, you will be a vital member of Murphy’s Data Center Services team. You will obtain new and ongoing work for Murphy’s DCS Department by servicing the needs of our clients.

• Answer telephone and respond to emails
• Process vendor invoices
• Maintain scheduling spreadsheets
• Maintain good relationships with technicians/subcontractors and clients to keep customer base
• Source vendors to provide needed services new/existing areas
• Join office OnCall rotation (On-Call 3-4 weeks over the calendar year)
• Create quotes
• Schedule emergency service, preventative maintenance, and repairs
• Manage customer portals
• Ensure each client is given the necessary services and follow up to fill ongoing service needs
• Create and maintain work orders and purchase orders

Requirements

• Skills in Microsoft Office, Microsoft Word, Excel, SharePoint, Smartsheet
• Ability to multitask
• Strong work ethic and service skills
• Verbal and written communication skills
• Organizational skills and attention to detail
• Ability to build relationships
• Customer service and problem-solving skills

Benefits

• A collaborative, family-friendly work environment
• A personal time off plan that rivals our competitors
• Competitive pay and an excellent benefits package, including health and life insurance, a robust wellness program, 401(k), and profit sharing.

Training + Development

Interview process

Visa Sponsorship

Security clearance