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Quality Control Manager
Heidelberg Materials North America
Lead RMC QC ops, dispatch, troubleshooting, lab oversight, team coordination.
9d ago
$101,680 - $135,567
Intermediate (4-7 years)
Full Time
Sumner, WA
Onsite
Company Size
27,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Technical Services
Sector Specialisms
Construction Materials
Cement
Aggregates
Ready Mixed Concrete
Asphalt
Sustainability
Digital Innovation
Circular Economy
Role
What you would be doing
reporting
troubleshooting
lab oversight
dispatch scheduling
safety compliance
collaboration
- Documentation & Reporting : Maintain accurate records of field activities, test results, and issue resolutions.
- Operational Continuity : Collaborate with mix design and sustainability teams to ensure seamless handoffs and support.
- Strive for Team Goals: Collaborate with HM Washington Operations, Sales and Customer Service Managers to shape and execute the company’s strategic plan under the leadership of the Area Manager.
- Troubleshooting : Serve as the primary escalation point for material quality issues and customer-facing technical concerns.
- Safety & Compliance : Uphold safety standards and environmental regulations across all operational activities.
- Team Leadership : Supervise union and non-union field technicians, fostering a culture of accountability and safety.
- Lab Oversight : Ensure consistent execution of strength testing and field sampling procedures.
- Safety and Environment - Ensure compliance with safety and environmental regulations.
- Dispatch & Scheduling : Manage daily technician assignments across multiple sites, ensuring coverage and responsiveness.
- Cross-Functional Collaboration : Work closely with Sales and Operations to align technical execution with business goals.
What you bring
microsoft office
qc software
lab testing
ready-mix concrete
3 years
team leadership
- Proficiency in Microsoft Office and QC software systems
- Collaborative leadership style with a focus on team development
- Calm under pressure and responsive to urgent operational needs
- Strong communication and interpersonal skills
- Experience managing field teams in a unionized environment
- Operational knowledge of lab testing procedures and field sampling
- Ability to manage multiple priorities in a fast-paced environment
- Proven ability to lead dispatch and troubleshooting functions
- Analytical thinking and issue resolution under pressure
- Customer service orientation with technical problem-solving capabilities
- Familiarity with lab testing protocols and QC documentation standards
- Strong understanding of ready-mix concrete production and quality control processes
- Familiarity with union workforce dynamics and dispatch protocols
- Intermediate proficiency in Microsoft Office
- Minimum 3 years’ experience in RMC operations or technical quality control
- Effective team coordination and scheduling
- Reliable, proactive, and solution-oriented
- Medical, Dental, and Vision along with Prescription Drug Benefits
- AD&D, Short- and Long-Term Disability Coverage as well as Basic Life Insurance
- 401(k) retirement savings plan with an automatic company contribution as well as matching contributions
- Participation in our annual incentive plan
- Paid Bonding Leave, 15 days of Paid Vacation, 40 hours of Paid Sick Leave and 10 Paid Holidays
- Competitive base salary - $101,680 - $135,567
- Health Saving Savings Account (HSA), Health Reimbursement Account (HRA) and Flexible Spending Account (FSA)
- Highly competitive benefits programs, including:
Information not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Over 100 years
Industry Expertise
The company has been delivering construction materials expertise for over a century, contributing to the evolution of modern construction techniques.
- As one of the largest suppliers in North America, it provides high-quality cement, aggregates, and concrete for various sectors.
- The company’s products are integral to the construction of everything from highways and bridges to residential homes and commercial spaces.
- A recognized leader in sustainability, delivering eco-friendly solutions to reduce the carbon footprint of construction.
- Strong presence across North America includes a network of plants, terminals, and distribution sites, ensuring reliable delivery and service.
- Committed to enhancing communities with durable and sustainable materials, supporting advancements in construction techniques and material science.
- We are committed to safety and aim for zero harm in all areas of our operations.
- We embrace collaboration and actively work together to solve challenges.
- We foster a culture of continuous improvement and innovation.
- We value responsibility and are dedicated to the highest ethical standards.
- We promote accountability at all levels of the organization.
2050
Net Zero CO2 Target
Aiming to achieve net-zero carbon dioxide emissions by 2050, balancing emissions with removals.
30%
CO2 Reduction Target
Aiming for a 30% decrease in carbon dioxide emissions by 2030 compared to current levels.
100%
Renewable Energy Target
Committed to sourcing all energy needs from renewable sources in North America by 2025.
20%
CO2 Emissions Reduction
Reduced carbon dioxide emissions per ton of product by 20% since 1990.
- Active investment in sustainable products and solutions, including low-carbon concrete.
24% Leadership Roles
Women in Leadership
Currently, women hold 24% of leadership positions within the organization, reflecting the company's progress in achieving gender balance at senior levels.
50% Global Workforce
Diverse Backgrounds
The company has a 50% representation of employees from diverse backgrounds in its global workforce, indicating a strong commitment to inclusivity.
30% by 2025
Women in Management
The organization aims to reach 30% women in management roles by 2025, showcasing its dedication to advancing gender equality in leadership.
- Implemented mentorship and leadership programs to support career advancement for underrepresented groups.
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