Sr. Technical Program Manager - Charging Systems Hardware

The Sr. Technical Program Manager – Charger Systems Hardware (TPM) reports to the Manager, Technical Programs and is responsible for program managing the development of Electrify America’s charging network DCFC hardware (e.g. NPI, charging dispenser components and associated firmware). In this role the Sr. Technical Program Manager will be responsible for program managing multiple teams through NPI and hardware component, development processes and rollout strategies. The candidate will take on the role of TPM for ELAM and ELCA’s charger vendors, setting and managing priorities and communicating them internally and externally. The candidate will be responsible for understanding feature-based development timelines and driving those timelines against the development roadmap. They will program manage multiple development teams, plan out development cycles and releases and track vendor performance. Will work closely with Product, Engineering, Quality, and test teams to streamline implementation of new hardware introduction and improvements in order to improve customer experience. The candidate is also responsible for leading the vendor project and test leads in assessing impacts and approach on delivery timelines. Has strategic input into system architecture and communicates processes, timelines, and features to EA’s C-suite. Needs to support strategy and business development teams by turning ideas into practical solutions. Improve EA’s Jira, Confluence and approval process environments as well as development processes and procedures.

Additionally, the candidate will be responsible for coaching resources on critical thinking, development planning best practices, business requirements management and solution development.

• Manage feature and idea collection processes and convert into practical milestones
• Manage all suppliers during planning, development and test phases
• Manage development planning through entire life cycle
• Manage allocated budget and compliance with EA’s policies and procedures regarding budget allocation. 5%
• Help identify and evaluate field issues and manage development team fixes into sprint plans
• Support and lead test team and vendors to correctly identify and categorize field issues
• Sign off on releases and lead deployment efforts
• Work closely with teams to validate developed product against planned roadmap
• Collaborate with Product, Engineering, Quality and vendor teams. 30%
• Assess any and all feedback throughout the process and manage direction of the work
• Provide process and technical support for operations team / network op’s center. 5%
• Support forward-looking analysis of system logs to identify issues before manifestation
• Program manage and oversee the development, testing and roll-out of ELAM and ELCA’s charging network charger hardware for DCFC products. 60%

Education (Desired)

Years Of Relevant Experience

Specialized Skills (Desired)

Specialized Skills (Required)

• 8 + years leading/managing technical development planning and delivery
• Customer focused
• Basic knowledge of programming and expertise in understanding software and hardware development lead times
• Expert in utilizing SDLC work management tools (e.g. Jira, Confluence, Zephyr)
• Experience applying AGILE/Scrum development principles or other iterative approaches
• Demonstrated ability to lead multiple initiatives at one time across multiple work streams
• Demonstrated high level of initiative
• Problem solving / Creative thinking
• PMP Certification
• Highly organized and skilled in organizing others
• Bachelor's degree
• Influencing and negotiation skills
• Requirement & Feature development experience
• Excellent written & oral communications skills
• Ability to mentor and motivate application development personnel, application architects, technical leads, and development contractors effectively
• Demonstrated record of precision & integrity in past work assignments
• Must be able to work core EST business hours
• Extensive technology development team management/leadership experience
• Software/hardware technical program management or Electrical Engineering background or equivalent
• Vendor and Stakeholder negotiation experience
• Extensive experience in managing teams on SDLC best practices
• Ability to identify, analyze and remediate conflicts in consultation with other business and Technology managers, presenting recommendations for resolution to both Technology and Business Leadership
• Long track record of technical project management experience
• Staff and Multi-Vendor Management expertise
• Excellent analytical & computer skills
• Technology savvy – expertly skilled in software, firmware and hardware development and operational delivery
• Experience in C-Suite presentation
• This is a hybrid/on-site role and the candidate must be based in Orange County/L.A. area*
• Master's degree, MBA, or equivalent
• Exceptional Communication skills – interpersonal, presentation and written
• Analytical and conceptual thinking – using logic and reason, creative and strategic

In the state of California, the salary range is $113,000 – 152,600.

Hybrid On-Site

In Westchester County, the salary range is $135,600 – 183,100.

In New York City, the salary range is $135,600 – 183,100.

At Electrify America, we value innovation, collaboration, and a commitment to sustainability. We strive to establish a diverse and inclusive workplace where employees can develop personally and professionally. As a team member at this rapidly growing company, you can work on state-of-the-art technology and join a team making a significant impact in the world. If you're interested in joining a dynamic, innovative company, Electrify America is a place where you can learn, grow, and make a difference!

In the state of Washington, the salary range is $113,000 – 152,600.

In the state of Rhode Island, the salary range is $113,000 – 152,600

In the state of Colorado, the salary range is $113,000 – 152,600.

• Remote role with occasional travel to Reston, VA with time split between office, charging/vehicle test lab and vendor site