Description

Leasing Consultants are the first point of contact for prospective and current residents. They greet prospects, show apartments, guide leasing, handle resident issues, coordinate renewals, review applications, complete paperwork, maintain files, follow up during lease terms, and keep the leasing office and community areas clean.

Responsibilities include opening and closing the office, inspecting models and amenities, responding promptly to calls and emails, maintaining signage and leasing records, entering prospect information in Entrata, and coordinating repairs with Maintenance.

Monthly duties involve updating and archiving leads and applicants in Entrata, conducting outside marketing as directed, and performing audits of lease files and system data.

• Greet prospects, show apartments, and guide the leasing process
• Handle resident issues and coordinate lease renewals
• Review applications, including credit, income, and background checks
• Complete lease paperwork and maintain accurate resident files
• Follow up with residents throughout their lease term and promote renewals
• Maintain leasing office, model units, and common areas (inspections, cleaning, restocking refreshments)
• Conduct outside marketing initiatives under manager direction
• Track leads, send same‑day thank‑you emails, and call prospects within 24 hours
• Assist with roommate matching and coordinate move‑in logistics (gate codes, parking decals, utilities)
• Support apartment turnovers by communicating requests and ensuring units are ready for new residents
• Monitor competitor rental rates, features, and specials to inform marketing
• Open and close the leasing office; perform model and amenity inspections
• Answer calls, emails, and voicemails promptly
• Maintain signage, banners, and the leasing notebook
• Enter prospect information and work orders in Entrata; follow up as needed
• Coordinate with Maintenance; follow up on repair requests within 24 hours
• Update and archive leads and applicants in Entrata monthly
• Conduct audits of lease files and system data
• Provide professional, enthusiastic customer service, sales, and communication
• Work flexible schedules, including weekends, summer, and part‑time hours

Requirements

The role requires a professional, enthusiastic demeanor with strong customer service, sales, and communication abilities, a positive attitude, teamwork, organization, attention to detail, basic math, and the ability to work under pressure.

A high school diploma or GED is required; a bachelor’s degree is preferred. Prior sales, customer service, leasing, or marketing experience is a plus, along with Microsoft Word/Excel proficiency; Entrata experience is preferred.

Work is performed indoors and outdoors, requiring walking, standing, lifting up to 10 lb, climbing, and occasional stooping/kneeling, with exposure to changing weather conditions.

Leasing Consultants gain hands‑on experience in leasing, marketing, and property management, build professional skills in a fast‑paced, fun, student‑focused setting, and make a direct impact on the community.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance