Senior Field Service Representative - Reno at Eaton in Pleasanton, CA | USD99,000-145,200 | Kablio

Role

Description

remote tools

electrical design

project management

service reporting

power support

customer relations

Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more
Submit to periodic customer required background and drug screenings
Provide recommendations for improved electrical systems
Mentor less experienced technicians
Collaborates effectively with the team to meet project deadlines
Manage small projects independently and lead FSR teams on larger projects
Generate timely and accurate service reports on work, product performance, and warranties
Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
Cultivate strong relationships with customers, team members, and partners

Requirements

power quality

3-phase

nicet

pe license

bachelor's engineering

problem solving

Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems
Associate degree or higher from an accredited institution
Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
Proficient with hand and power tools for equipment assembly
Explain technical problems and solutions
NICET/NETA certification
Works well under time constraints and in stressful situations
Bachelor’s degree in Engineering from an accredited institution
Must have a valid driver's license
Ability to obtain and maintain a valid TWIC card
Professional Engineering License
Strong problem-solving and logical thinking skills
This position requires you to drive an Eaton vehicle
Must be able to work in the US without corporate sponsorship now or in the future
Successfully complete and maintain compliance with Eaton’s safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
Electrical or General Contractor’s License

Benefits

Career growth, mentorship and safety training
Company vehicle, toolkit, and phone
Opportunities across 32 service branches
Guaranteed 40-hour base pay, eligible for overtime and travel premiums
Tuition assistance for ongoing learning
Leads program with bonus pay

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

must be able to work in the us without corporate sponsorship now or in the future

Security clearance

submit to periodic customer‑required background and drug screenings
conditional offer includes a background check; convictions may be reviewed and explained

Company

Overview

Over 100 years

Years in operation

The company has been operational for over a century, demonstrating its long-standing presence in the industry.

Over 175 countries

Countries Operated

Eaton operates its business across 175 countries, showcasing its global reach and influence.

global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power.
products and services span across industrial, commercial, residential, and infrastructure markets.
innovative solutions in energy storage, electrical distribution, and industrial automation.
instrumental in advancing technologies for utilities, transportation, and energy management.
recent standout projects include large-scale energy management systems for smart cities and utilities.
systems are crucial for sectors ranging from renewable energy to water resources management.
history of growth through acquisitions, continuously expanding global footprint and product offerings.

Culture + Values

Develop employees by helping them succeed not just at work, but in life as well
Delight customers by understanding their challenges and delivering real solutions proactively
Deliver for shareholders by doing what's right
Support communities by offering time and talent to meet social and economic needs
We are ethical
We are passionate
We are accountable
We are efficient
We are transparent
We learn
Doing Business Right reflects unwavering commitment to highest ethical practices and standards of behavior
Our brand promise: we make what matters work

Environment + Sustainability

31% GHG Reduction

Operational Emissions Reduced

The company has reduced its operational greenhouse gas emissions by 31% since 2018, amounting to 302,845 metric tons of CO2 equivalents.

Carbon Neutral by 2030

Commitment to Carbon Neutrality

The company aims to achieve carbon-neutral operations by 2030, focusing on reducing carbon emissions across all operational activities.

58M Metric Tons (Scope 3)

Scope 3 Emissions in 2023

In 2023, the company reported Scope 3 greenhouse gas emissions of 58,449,862 metric tons of CO2 equivalents, reflecting emissions from the entire value chain.

$3B Invested

Sustainable R&D Funding

The company has committed over $3 billion to research and development for sustainable solutions, highlighting its investment in eco-friendly innovations.

Aiming to reduce Scope 1 and Scope 2 GHG emissions by 50% by 2030 compared to 2018 levels.
Targeting a 15% reduction in Scope 3 emissions by 2030 from 2018 levels.
Achieving zero-waste-to-landfill certification for 79% of manufacturing sites, up from 75% in 2022, with a 2030 target of 100%.
Certifying 16% of manufacturing sites as zero-water-discharge, surpassing the 2030 target of 10% for water-stressed sites.
Independent verification of Scope 1 and Scope 2 GHG data with reasonable assurance and Scope 3 data with limited assurance.
Deploying clean-energy projects such as solar microgrids, PV installations, and carports, reducing over 20,000 metric tons of CO2 equivalents annually.

Inclusion & Diversity

28% Women

Representation in Salaried Roles

Women make up nearly 28% of salaried positions, striving toward a 2030 goal of 40%.

24% Minorities

U.S. Minority Representation

U.S. minorities comprise over 24% of salaried positions, aiming for 34% by 2030.

54% Leadership

Global Leadership Team Composition

Over half of the global leadership team are U.S. minorities.

2/3 Board

Board Member Diversity

Two-thirds of Board members identify as women or U.S. minorities.

10K Members

Inclusion Resource Groups

Eight Inclusion Eaton Resource Groups (iERGs) serve over 10,500 members globally.

100% Equality

Disability Equality Index

Received a perfect score of 100 on the Disability Equality Index for three consecutive years.

100% Equality

HRC Corporate Equality Index

Achieved a perfect score of 100% on the HRC Corporate Equality Index for eight consecutive years.

Company-wide pay equity assurance processes are in place for U.S. minority and global gender pay equity.
Eight Inclusion Eaton Resource Groups (iERGs) are present in 60 countries.
Awarded as one of the Best Companies for Women in India by Avtar & Seramount.
Received multiple global inclusion awards for commitment to diversity and inclusion.

Articles

Eaton’s Electrical Engineering Services & Systems

Turnkey electrical solutions

Transmission and distribution automation solutions

Role

Description

remote tools

electrical design

project management

service reporting

power support

customer relations

Utilize digital tools for remote work, including laptops, iPads, IR cameras, Google Glasses, MS Teams, and more
Submit to periodic customer required background and drug screenings
Provide recommendations for improved electrical systems
Mentor less experienced technicians
Collaborates effectively with the team to meet project deadlines
Manage small projects independently and lead FSR teams on larger projects
Generate timely and accurate service reports on work, product performance, and warranties
Support customers across the power system lifecycle: startup, commissioning support, maintenance, testing, troubleshooting, upgrades, and emergencies
Cultivate strong relationships with customers, team members, and partners

Requirements

power quality

3-phase

nicet

pe license

bachelor's engineering

problem solving

Must have the ability to work variable hours, including nights & weekends, and travel within the district/state/region/country based on customer requirements
Experience performing power quality measurements, troubleshooting, analysis as well as protective relays
High school diploma or higher with a minimum of 3 years of experience testing, troubleshooting, evaluating, and servicing electrical distribution and control systems, or in lieu of HS diploma or GED, completion of accredited trade school and/or program completion with 7 or more years of experience evaluating and servicing electrical distribution or control systems
Associate degree or higher from an accredited institution
Understands 3-phase power systems and low, medium, and high voltage power distribution equipment
Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. Frequently required to climb. Regularly required to lift/carry/push/pull up to 50 pounds. Occasionally required to push/pull > 50 pounds with assistance. May be required to drive extended distances, work in extreme weather and temperature conditions, work at sites with areas that have poor lighting, ventilation, and dust and/or be exposed to high noise levels.
Proficient with hand and power tools for equipment assembly
Explain technical problems and solutions
NICET/NETA certification
Works well under time constraints and in stressful situations
Bachelor’s degree in Engineering from an accredited institution
Must have a valid driver's license
Ability to obtain and maintain a valid TWIC card
Professional Engineering License
Strong problem-solving and logical thinking skills
This position requires you to drive an Eaton vehicle
Must be able to work in the US without corporate sponsorship now or in the future
Successfully complete and maintain compliance with Eaton’s safety program and policy; Achieve Eaton Field Certified Level 3 safety qualifications via completion of mentoring tasks, formal training, and skill and knowledge exams
Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems
Electrical or General Contractor’s License

Benefits

Career growth, mentorship and safety training
Company vehicle, toolkit, and phone
Opportunities across 32 service branches
Guaranteed 40-hour base pay, eligible for overtime and travel premiums
Tuition assistance for ongoing learning
Leads program with bonus pay

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

must be able to work in the us without corporate sponsorship now or in the future

Security clearance

submit to periodic customer‑required background and drug screenings
conditional offer includes a background check; convictions may be reviewed and explained

Company

Overview

Over 100 years

Years in operation

The company has been operational for over a century, demonstrating its long-standing presence in the industry.

Over 175 countries

Countries Operated

Eaton operates its business across 175 countries, showcasing its global reach and influence.

global leader in power management, providing energy-efficient solutions for managing electrical, hydraulic, and mechanical power.
products and services span across industrial, commercial, residential, and infrastructure markets.
innovative solutions in energy storage, electrical distribution, and industrial automation.
instrumental in advancing technologies for utilities, transportation, and energy management.
recent standout projects include large-scale energy management systems for smart cities and utilities.
systems are crucial for sectors ranging from renewable energy to water resources management.
history of growth through acquisitions, continuously expanding global footprint and product offerings.

Culture + Values

Develop employees by helping them succeed not just at work, but in life as well
Delight customers by understanding their challenges and delivering real solutions proactively
Deliver for shareholders by doing what's right
Support communities by offering time and talent to meet social and economic needs
We are ethical
We are passionate
We are accountable
We are efficient
We are transparent
We learn
Doing Business Right reflects unwavering commitment to highest ethical practices and standards of behavior
Our brand promise: we make what matters work

Environment + Sustainability

31% GHG Reduction

Operational Emissions Reduced

The company has reduced its operational greenhouse gas emissions by 31% since 2018, amounting to 302,845 metric tons of CO2 equivalents.

Carbon Neutral by 2030

Commitment to Carbon Neutrality

The company aims to achieve carbon-neutral operations by 2030, focusing on reducing carbon emissions across all operational activities.

58M Metric Tons (Scope 3)

Scope 3 Emissions in 2023

In 2023, the company reported Scope 3 greenhouse gas emissions of 58,449,862 metric tons of CO2 equivalents, reflecting emissions from the entire value chain.

$3B Invested

Sustainable R&D Funding

The company has committed over $3 billion to research and development for sustainable solutions, highlighting its investment in eco-friendly innovations.

Aiming to reduce Scope 1 and Scope 2 GHG emissions by 50% by 2030 compared to 2018 levels.
Targeting a 15% reduction in Scope 3 emissions by 2030 from 2018 levels.
Achieving zero-waste-to-landfill certification for 79% of manufacturing sites, up from 75% in 2022, with a 2030 target of 100%.
Certifying 16% of manufacturing sites as zero-water-discharge, surpassing the 2030 target of 10% for water-stressed sites.
Independent verification of Scope 1 and Scope 2 GHG data with reasonable assurance and Scope 3 data with limited assurance.
Deploying clean-energy projects such as solar microgrids, PV installations, and carports, reducing over 20,000 metric tons of CO2 equivalents annually.

Inclusion & Diversity

28% Women

Representation in Salaried Roles

Women make up nearly 28% of salaried positions, striving toward a 2030 goal of 40%.

24% Minorities

U.S. Minority Representation

U.S. minorities comprise over 24% of salaried positions, aiming for 34% by 2030.

54% Leadership

Global Leadership Team Composition

Over half of the global leadership team are U.S. minorities.

2/3 Board

Board Member Diversity

Two-thirds of Board members identify as women or U.S. minorities.

10K Members

Inclusion Resource Groups

Eight Inclusion Eaton Resource Groups (iERGs) serve over 10,500 members globally.

100% Equality

Disability Equality Index

Received a perfect score of 100 on the Disability Equality Index for three consecutive years.

100% Equality

HRC Corporate Equality Index

Achieved a perfect score of 100% on the HRC Corporate Equality Index for eight consecutive years.

Company-wide pay equity assurance processes are in place for U.S. minority and global gender pay equity.
Eight Inclusion Eaton Resource Groups (iERGs) are present in 60 countries.
Awarded as one of the Best Companies for Women in India by Avtar & Seramount.
Received multiple global inclusion awards for commitment to diversity and inclusion.

Articles

Eaton’s Electrical Engineering Services & Systems

Turnkey electrical solutions

Transmission and distribution automation solutions