IT Orientation Coordinator

Description

• Provide general and IT-specific onboarding for new IT team members
• Execute IT components of employee onboarding and offboarding
• Address urgent onboarding and offboarding actions and special requests
• Develop and maintain documentation for onboarding and offboarding processes
• Support new employees and check in periodically to address onboarding questions or issues
• Periodically audit special work arrangements for select employees
• Assign and remove software licenses during onboarding and offboarding
• Support large-scale onboarding/offboarding events
• Deliver live IT training during HR-led orientation sessions
• Monitor process efficiency and suggest improvements
• Monitor onboarding/offboarding lists, assign tasks by geography, and ensure timely form submissions and approvals by direct supervisors/managers
• Manage user accounts following offboarding, including retention and deletion
• Assign IT hardware and software to new employees according to role requirements
• Serve as the IT point of contact for direct supervisors, HR, and staff regarding onboarding/offboarding
• Manage and update training content for both live sessions and the LMS
• Coordinate hardware returns to designated locations

Requirements

• 3-5 years of team, office, or project management in a dynamic and fast-paced environment
• Familiarity with modern workplace computer hardware and enterprise applications
• OHM Grad School
• Associate’s or Bachelor’s degree in Information Technology, Education/Training, or a related field; or equivalent work experience
• Talents/Strengths: communication, technical and interpersonal writing, time management, organization, self-motivation, and a commitment to continuous learning
• Experience developing and presenting training and documentation materials

Benefits

• Flexible Spending & Health Savings Accounts
• Paid professional association membership
• Tuition & Certification Expense reimbursement
• 100% Employer-Paid Life Insurance
• Short & Long-Term Disability Options
• Volunteer Service Leave
• Company Profit Sharing
• 401(k) retirement savings plan with employer matching contribution
• Voluntary Wellness Program
• BCBSM Medical, Dental and Vision

Training + Development

Interview process

Visa Sponsorship

Security clearance