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Senior Account Manager
Hilti Asia It Services
Provides global IT services, solutions and support for Hilti’s business from Kuala Lumpur hub.
Managing customer accounts, building relationships, and driving sales in the construction industry as a Senior Account Manager for Hilti.
Time and Territory Management (TTM) - creating a daily schedule (including presence on jobsites and client offices) to optimize client potential and sales productivity by zone territory
Tracking your progress – you’ll utilize Salesforce to record all the interactions you had to make a sale as reporting is a key part of this role
Hands-on attitude – you'll be demonstrating our tools to our customers, using platforms such as Salesforce to keep track of everything, and collaborate with a variety of departments
Be a Hilti Champion – you’ll carry the technical knowledge to present high level customer consultations in your defined territory and represent the Hilti brand in the marketplace
Building relationships – you’ll meet with customers at a moment’s notice or be actively present to capture the perfect business opportunity. You understand to create value in account(s) through long-term, profitable relationships
What you bring
driver license
time management
high school diploma
physical stamina
sales experience
bachelor degree
Maintain a valid driver’s license – we'll provide you with a company car, be sure you’re ready to drive
Excellent time and territory management skills
High School Diploma or GED required
Must be able to walk on construction projects, climb scaffolding, and lift as much as 65 pounds at any given time
At least six years of outside sales experience – preferably in an environment with set targets
Bachelor’s Degree preferred or equivalent work experience
Benefits
Work a flexible and varied schedule
Education reimbursement
Employee Assistance Program (EAP), company-paid wellness screenings
Medical/Dental/Vision coverage effective on your first day of employment
Up to five days per year of back-up daycare
Opportunities for growth – shift careers, support your professional development, or get assigned to any of the 120+ countries in which we operate
Generous Paid Time Off policy and holidays including two days to give back to your local community
401(k) plan with dollar-for-dollar matching up to 6%, and fully vested after one year of employment
Life, accident and disability insurance
Paid parental leave, sabbaticals, military leave
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
yes, background checks will be conducted as part of the hiring process.
Born in 2012 as Hilti’s Kuala Lumpur-based IT competence centre with a mission to digitally empower a global construction leader.
34,000+ Users
Global Users Served
Delivers backbone services to over 34,000 users across 120+ countries.
Anchored within Global IT alongside hubs in Switzerland and the US, its engineers manage end-to-end infrastructure, cloud, workplace apps and cybersecurity.
Plays a pivotal role in digital transformation: deploying SAP S/4HANA, IoT/cloud platforms, mobile apps and secure SOC operations.
Typical projects include regional roll-outs of hardware/software, proactive service process optimization, and global cybersecurity measures.
Specialises in digital workplace, cloud computing, security operations, application development and IT infrastructure engineering.
Operates globally from a nimble yet powerful Asian hub.
Culture + Values
Integrity – We act with integrity in all we do.
Courage – We dare to step out of our comfort zone, think differently and inspire our customers to forge their own paths.
Teamwork – We believe in collaboration and support each other. We are there for each other, our customers, suppliers and partners.
Commitment – We are committed to everything we do. We will always go the extra mile to help our community.
Environment + Sustainability
50% reduction
Scope 1 & 2 emissions
Aims to reduce Scope 1 and 2 emissions by 50% by 2032, aligned with a science-based target initiative.
100% green electricity
Sustainable energy sourcing
Completely reliant on green electricity since 2020, enhancing renewable energy integration.
50% electric/hybrid
Vehicle fleet transition
A substantial shift toward electric and hybrid vehicles to reduce transportation emissions.
60% reduction
Emissions reduction since 2019
Achieved a 60% reduction in Scope 1 and 2 emissions since 2019, demonstrating significant progress toward sustainability goals.
Global vehicle fleet shifting ~50% to electric/hybrid by end of 2023.
Achieved carbon neutrality in own operations by end of 2023; remaining 40% offset via in-house projects.
Long-term net-zero target by 2050 (Science-Based Targets initiative validated)
Environment strategy focuses on CO₂ data transparency, circular design, value-engineering (less material), sustainable sourcing, fleet conversion, and product technologies.
Inclusion & Diversity
34,000+
global team members
A workforce of over 34,000 individuals contributing to a diverse and inclusive culture.
140+
nationalities represented
Representation from over 140 different nationalities, fostering global perspectives.
Goal to make everyone feel like they belong, aligning with core values of courage, teamwork, integrity, and commitment.
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