Customer Service Representative at Willamette Graystone Llc in Troutdale, OR | Kablio

Willamette Graystone Llc

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Customer Service Representative

Willamette Graystone Llc

A leading provider of concrete masonry, hardscape products, and construction solutions.

Provide in‑person & phone support, technical help, invoicing, and scheduling.

5 days ago ago

Junior (1-3 years), Entry-level

Full Time

Troutdale, OR

Onsite

Company Size

100 Employees

Service Specialisms

Masonry

Hardscape

Manufacturing

Building materials

Concrete block production

Interlocking concrete pavers

Segmental retaining walls

Stepping stones

Sector Specialisms

Masonry

Hardscape

Tanks

Building Products

Industrial Facilities

Residential

Commercial

Recreational

Role

Description

customer service

invoice creation

dispatch scheduling

technical assistance

product knowledge

sales coordination

Providing in-person and on-the-phone customer service to our contractors and customers.
Creating accurate and complete invoices/sales orders.
Assisting with dispatching and scheduling deliveries.
Ensuring customer satisfaction.
Maintaining knowledge of products and their applications.
Providing technical assistance for installing and maintaining the products we sell.
Working with Outside Sales Representatives.
Completing daily paperwork.

Requirements

organizational

communication

problem solving

microsoft office

manufacturing yards

Good organizational and communication skills.
Strong problem-solving skills.
A basic knowledge of Microsoft Office programs.
Comfortability walking through Manufacturing Yards (which may be a dirtier/outdoor environment).

Benefits

This is an on-site role, and will not be remote or hybrid, at any time.*
A comprehensive benefits package with options to choose what works best for you and your family.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded with a vision to revolutionize the concrete masonry industry.
Specializes in producing concrete blocks, pavers, and other masonry products.
Offers a wide range of solutions for both residential and commercial construction projects.
Known for its commitment to quality and customer satisfaction, delivering reliable products.
Projects often focus on infrastructure and large-scale development, including heavy civil works.
Has built a reputation for exceptional attention to detail in all phases of construction.
Works across diverse sectors, ensuring structures are sustainable and durable.
Proud to have worked on some of the region's most iconic and challenging projects.

Culture + Values

Integrity and honesty in all dealings
Customer-centric approach, focusing on exceeding expectations
Commitment to quality, safety, and environmental responsibility
Strong sense of community and family-like environment
Continuous improvement and innovation in all aspects of business
Teamwork, collaboration, and mutual respect

Environment + Sustainability

2040

Net-Zero Goal

The company aims to achieve net-zero emissions by this target year.

Dedicated to environmental responsibility and sustainability in operations
Utilizes innovative techniques to reduce environmental impact
Emphasis on sustainable sourcing and resource efficiency
Adopted energy-efficient technologies and green building practices

Inclusion & Diversity

Articles

Contact Specialists (Pavers & Retaining Walls)

Contact Specialists (Concrete Tanks)

Main Website Overview