Internal Communications Manager FTC
Wickes
editorial planning
content creation
change communications
platform rollout
event delivery
stakeholder partnering
Editorial planning: Coordinate and maintain a business-wide comms calendar to align messaging, avoid clashes, and ensure colleagues receive clear and consistent information.
Event delivery: Contribute to planning and delivery of colleague events that form part of the internal comms and engagement strategy.
Content delivery: Develop engaging written, visual, and digital content tailored for different colleague audiences across channels.
Change communications strategy: Create and deliver joined-up communications for technology and business transformation programmes, ensuring messages are coordinated, sequenced, and relevant for retail colleagues.
Business partnering: Work with Change Managers, Functions, and senior stakeholders to ensure programme comms are aligned and delivered effectively into stores.
This role will lead on change communications, ensuring that messaging from multiple technology and business programmes is aligned, coordinated and lands in an engaging and structured way with our store colleagues. The role will also play a key part in supporting the launch and embedding of a colleague app/platform, helping ensure it becomes a trusted, go-to space for communication and engagement.
Colleague platform/app: Lead the comms approach for the rollout and adoption of the new colleague platform/app, driving awareness, engagement and usage.
Leadership support: Act as a trusted advisor to senior leaders and support the Head of Communications and Engagement on high-profile projects.
degree
writing
analytics
internal comms
stakeholder management
change management
You’ll be a senior communications professional with strong experience in change management and internal communications within a fast-paced, customer-focused organisation. They will work closely with the Head of Internal Communications and Engagement, supporting key strategic projects and leading on major campaigns.
- Degree in Communications, Marketing, or a related discipline.
- Have strong writing, editing, and storytelling skills
- Familiarity with digital comms tools and analytics to measure effectiveness.
- Have a strong sense of brand and the ability to maintain a consistent tone of voice
- Internal communications experience in a retail or multi-site environment.
- Be able to work at pace, juggle competing priorities, and deliver under pressure
- Be assertive yet collaborative, with excellent interpersonal skills
- Demonstrate strong stakeholder management skills with the confidence to advise and influence senior leaders
Our widely recognised wellbeing strategy is something we’re proud of at Wickes. As part of this, we offer a range of health and wellbeing benefits and support, including an Employee Assistance Programme, financial education & loans, and access to parental, menopause and fertility support.
Discount platform including savings and cash back at numerous retailers, savings on gym membership, cycle to work scheme
Colleague discount
You’ll be supported with fantastic learning and development and have the opportunity to grow and develop your career with us.
You’ll work from our Support Centre in Watford, where our Internal Comms team are based, along with our other support functions. We recognise the value of bringing our teams together to collaborate, support each other and build on our amazing culture. We are also encouraging our teams to work flexibly, with a blend of remote / office working.
Save-as-you-earn scheme
Private Medical and Life Assurance
Competitive bonus
Enhanced contributory pension scheme
Training + DevelopmentPeople also searched
1972
Years in Operation
The company has been providing home improvement solutions since 1972.
- a trusted name in the UK home improvement industry.
- specializes in providing DIY products, tools, and materials for both homeowners and professionals.
- known for a wide range of building materials, from timber to plumbing supplies, supporting various residential and commercial projects.
- has a strong presence in the retail sector, focusing on convenience and accessible home improvement solutions.
- This includes advice, online ordering, and delivery services.
- has grown significantly and operates numerous locations across the UK.
- evolved into a key player in the UK retail space for DIY enthusiasts and professional contractors.
- offers tools, appliances, and building products tailored for both large-scale and small home improvement tasks.
- stands out by serving both the DIY and professional markets effectively in a competitive industry.
- Customer first - we put customers at the heart of everything we do.
- Accountable - we take responsibility and deliver on our promises.
- Caring - we respect and support one another.
- Collaboration - we work together to achieve more.
- Innovation - we are always looking for ways to improve.
Net zero by 2050
Carbon emissions commitment
The company is committed to achieving net zero carbon emissions by 2050, reflecting a long-term sustainability goal.
- Reducing carbon emissions through energy-efficient technologies and operations.
- Offering a range of sustainable products, including energy-efficient appliances and eco-friendly building materials.
- Working with suppliers to improve sustainability practices throughout the supply chain.
- Sourcing timber products from sustainable sources (FSC certified).
- Encouraging customers to make sustainable choices with clear product labeling and advice.
30% Female Representation
Target for Senior Leadership
The company aims to achieve 30% female representation at senior leadership levels by 2025, focusing on improving gender balance within the organization.
- Ensuring diverse representation at all levels of the company.
- Implemented recruitment processes aimed at increasing diversity in all areas of the business.
- Promoting equal opportunities for all employees in training, development, and career progression.
- Partnering with organizations to provide opportunities for underrepresented groups in the workplace.
