Customs Specialist

Description

• Lead the transition of our Canadian incoterm to Delivered Duty Paid (DDP) and fully manage the drawback process.
• Work closely with HQ customs & compliance team to ensure proper alignment of European customs codes and US-HTS-codes
• Perform customs clearance checks, control, and monitoring of the related duty-payments (ACH procedure)
• Manage any shipments stuck at customs, coordinate with brokers or authorities to resolve the issue, and ensure timely communication with the Customer Service team until successful delivery.
• Review, audit, and maintain the company’s HTS (Harmonized Tariff Schedule) codes database; remove outdated codes and propose updates based on new trade regulations.
• Proactively identify opportunities to optimize duties and tariffs through proper classifications, rulings, and use of Free Trade Agreements.
• Monitor and interpret U.S. Customs and Border Protection (CBP) regulations to ensure continuous compliance across import/export activities.
• Work closely with logistics, compliance, and external customs brokers to ensure smooth customs clearance for customers’ imports.
• Act as an internal subject-matter expert and train or guide cross-functional teams when necessary.
• Support and advise on triangular flow operations, ensuring proper documentation, legal compliance, and flow of goods across complex global trade paths.

Requirements

• Familiarity with ACE, AESDirect, and/or any U.S. CBP portals preferred.
• Highly organized, detail-oriented, and able to manage multiple priorities under tight timelines.
• Strong communication.
• Strong understanding of international trade flows, especially complex triangular models.
• Proficient with tools such as Microsoft Excel; experience with trade management software is a plus.
• Experience working with Canadian customs and DDP setups preferred.
• Proven knowledge of HTS classification, U.S. Customs regulations, incoterms, and drawback processes.
• Experience with Export Administration Regulations (EAR) as well as Sanction Programs (OFAC).
• 3-5 years of experience in customs compliance, trade operations, or international logistics.
• Additional language skills (e.g., French, Italian, or Spanish) are a plus.
• Excellent analytical and communication skills – able to clearly articulate customs requirements and impacts to non-experts.
• Experience managing stuck shipments and navigating customs clearance efficiently.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance