Senior HVAC Service Technician

Description

Communicate effectively with customers regarding technical issues.

• Maintain same day/return call service group policy
• Maintain professional quality information files for reference with supervisor on payroll, billing, projects, etc
• Focus on assignment completion to ensure customer satisfaction and timely invoicing
• Maintain a high level of understanding of equipment capabilities and operations
• Maintain positive communications with all Pacific Rim Mechanical customers and potential customers t facilitate growth and opportunity
• Accept responsibility for correction of customer problems brought to your attention
• Communicate and reschedule all incomplete work with PRM dispatcher
• Keep supervisor fully informed of work situations, which will impede your fulfillment of customer commitments
• Communicate situational information appropriate customer contact
• Communicate all project opportunities to service manager and projects sales representative

Requirements

HVAC Trade school or college courses a plus.

Must have a valid driver’s license.

Must have and provide a clean DMV report covering the past (5) years

Capable of working alone or on a team.

Must have at least (4) years of relevant HVAC field experience.

About Pacific Rim Mechanical-

Must be capable of effectively speaking and writing in the English language.

We are looking for experienced Service Technicians to fill immediate openings. We specialize in commercial and industrial facilities.

Must have an understanding of electrical troubleshooting for both low voltage controls and high voltage power.

Must understand the fundamentals of refrigeration systems, chillers, pumps, air handling systems, duct work and VAV systems, boilers, etc.

Universal EPA Certification.

Must understand and comply with all safety and OSHA requirements.

Authorized to work in the United States.

• Understand critical value of clients to Pacific Rim Mechanical and associates
• Demonstrate an ability to coordinate the overall resolution or multiple customer problems
• Able to troubleshoot and correctly diagnose electrical, control and mechanical failures and problems
• Fluid dynamics familiarity
• Refrigerant analysis capability
• Electrical circuit analysis capability
• Ability to assist dispatcher with prioritizing
• Electrical and mechanical component analysis capability
• Ability to accurately report problem situations
• Ability to stay organized for scheduling requirements
• Full E.P.A. certification required
• Maintain personal discipline and composure in the performance of multiple customer services
• Air dynamics familiarity
• Understand and stay current on industry trends and changes

Benefits

Paid Holidays

Matching 401(k)

Paid Time Off

$30 - $60 per hour based on experience (FSLA Non-Exempt)

Full Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance