

Provides electricity to customers in Nova Scotia through generation, transmission, and distribution.
1 days ago
Intermediate (4-7 years)
Full Time
Lower Sackville, Nova Scotia, Canada
Office Full-Time
Company Size
2,000 Employees
Service Specialisms
Sector Specialisms
Key responsibilities include submitting and monitoring permit requests (HRM/DOT, water, sewer, gas, Aliant, Rogers, 360 Network, environmental, engineering approvals), issuing joint‑use forms, creating work orders, and releasing/booking final staking. The coordinator also updates customer easements in Property Online, follows outage processes, and ensures accurate account, project and task numbers.
Additional duties involve managing underground locate requirements, updating work orders with diagrams, returning completed forms to customers, and handling internal and external cable locates. The role requires requesting and quoting external contractor services (tree trimming, Grade 1 assessments), releasing work at various stages, and overseeing Make Ready and Aliant work processes with month‑end invoicing.
The coordinator processes attachment fees, credit in lieu of overhead, developer rebates, and manages the quoting process of work orders. Safety responsibility includes personal and coworker safety compliance with Occupational Health and Safety rules, and flexibility for overtime during peak seasons and emergency restorations.
Successful candidates will have Grade XII education or a post‑secondary business credential, at least five years of customer service and operational experience, strong mathematical, analytical and organizational skills, and a proven record of exceptional customer service. Proficiency with NS Power’s work management tools (Maximo, Orcom CIS, Infoview, SharePoint, ViryaNet, Smartsheet, Oracle, Adobe suite, Property Online, Info‑Excavation) and MS Excel is required.
Candidates must communicate complex information effectively across written, phone and in‑person channels, and possess knowledge of the Aliant Work Request, Joint Use, Make Ready, job pricing/estimation and financial calculations for contributed line rebates. Familiarity with distribution line work management, third‑party attachment and contributed line rebates is an asset.
Emera Group offers an inclusive, respectful workplace with career growth opportunities, employee development programs, and sponsored education. The company invests in community engagement, mentoring, fundraising‑matching, volunteer programs, employee resource groups and scholarships for employees’ children.