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IT Service and Operations Support (FTC)
Tetra Tech
Leader in water, environment & sustainable infrastructure consulting and engineering worldwide.
Providing IT support to the Depot Team within the IT department, including ordering equipment, managing the leaver process, and communicating with customers.
17d ago
Junior (1-3 years)
Part Time
Leeds, England, United Kingdom
Office Full-Time
Company Size
30,000 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Construction
Project Management
Environmental Services
Water Resources
Sector Specialisms
Energy
Defense Services
Disaster and Emergency Management
Marine
Transportation
Government
Water Resources
Utilities
Role
What you would be doing
ownership
client communication
workload management
asset management
it support
it procurement
Taking ownership of the leaver process e.g. ensuring accounts are disabled and assets tracked
Communicating with the customers, confirming hardware and software requirements for new and replacement equipment.
Managing workload in the Tetra Tech global ticketing system.
Maintaining records on the global asset database
Notifying staff of IT requirements when travelling abroad
Ordering IT equipment, such as laptops, mobiles and peripherals.
Booking couriers to arrange for IT equipment to be delivered to and from sites.
What you bring
organisational
time management
problem solving
word excel
outlook
active directory
Excellent organisational skills and time management
Ability to prioritise workload against the needs of the business and work under pressure.
Able to work well in a team and good co-operation with colleagues, supporting each other as necessary.
Excellent communication and inter-personal skills are essential to ensure effective and efficient working.
Ability to work effectively on an individual basis.
Good skills in Word, Excel, and Outlook.
Ability to follow processes.
Determined and energetic with the ability to “make things happen”.
A basic understanding of Active Directory – not essential as training will be provided.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
disclosure of criminal records as part of background checks
The company generates approximately $5 billion in revenue each year.
1966
Year Founded
Established in 1966 in Pasadena, the company has grown globally over the decades.
110,000
Annual Projects
It executes approximately 110,000 projects annually across various sectors.
Top ENR
Industry Rankings
The company is highly ranked in ENR for water treatment, wind power, and hydroelectric plant engineering.
Leveraging a signature science-driven approach, it tackles complex problems in water, environmental restoration and sustainable infrastructure.
It organizes itself into government and commercial/international groups, enabling tailored expertise across public and private sectors.
Its Digital Systems division develops advanced analytics and visualization tools (like FusionMap®), supporting clients in grid reliability and AI infrastructure.
Unusual among engineering firms, it bridges traditional civil projects with cutting-edge digital and AI-enabled infrastructure solutions.
Culture + Values
Service
Value
Excellence
Opportunity
Improving lives around the world by Leading with Science®
Our workforce is diverse and includes leading experts in our fields
Encouraging our associates to explore new technologies, ideas, and business trends
Environment + Sustainability
$1B Credit Facility
Sustainability-linked financial initiative
A $1 billion credit facility tied to greenhouse gas reduction and improving lives metrics.
78% Emissions Reduction
Greenhouse gas reduction from operations
Achieved a 78% reduction in greenhouse gas emissions from operations, aligning with carbon negative targets.
100% Solar Energy
Net zero energy target achieved
Achieved net zero energy target via a LEED Platinum certified project with 100% solar energy and energy use intensity ≤ 30 kBtu/sf/year.
36% Emissions Reduction
GHG reduction per employee
Reduced greenhouse gas emissions per employee by 36% for Scope 1 and 2 compared to 2021 baseline.
Carbon negative target with UN Global Compact and SBTi alignment.
Independent verification of science-based targets in line with 1.5 °C Paris goal.
Reporting Scope 1, 2, and 3 emissions.
60% of vendor spend to commit to SBTi by 2027.
24% of business holds ISO 14001 certification for environmental management.
Net zero energy target achieved via LEED Platinum California DGS Natural Resources Headquarters project.
Sustainability-linked $1 billion credit facility tied to GHG reduction and improving lives metrics.
Inclusion & Diversity
20,400 people
STEM program engagement
The company's STEM program has engaged over 20,400 individuals, focusing on promoting participation and inclusivity in science, technology, engineering, and mathematics.
TRIR 0.37 and LWDIR 0.12
Safety performance metrics
The company achieved a Total Recordable Incident Rate (TRIR) of 0.37 and a Lost Workday Injury Rate (LWDIR) of 0.12 in 2024, representing a 54% and 60% improvement over industry averages, respectively.
Strive for achievement: committed to high performance and delivering on promises
Be open and transparent: foster a culture where people can share openly and say what they mean
Listen to and respect people: value people, listen deeply, and ensure all voices are heard and respected
Pursue curiosity and have a passion for learning: constantly aim to learn and grow through research, feedback, and reflection
Embrace diversity and collaboration: work as one team that embraces diversity and actively invites different perspectives
Indigenous engagement commitments: respect land tenure and property rights; maximize meaningful employment and business opportunities for Indigenous Peoples; engage Indigenous suppliers; provide training and youth/elder opportunities
Women’s representation: supports the Australian Human Rights Commission’s Wiyi Yani U Thangani Report; targeting structural change for First Nations women and girls
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