City Lead

Description

• Liaison with the client Finance team
• Ensure that the maintenance services are delivered in line with the contractual commitments and within budgets.
• Ensure that the subcontractors have a planned, structured and solution based approach to the delivery of maintenance services.
• Evaluate the team deployed by Vendors on site to ensure correct level and scale of resources.
• Interface with the Jones Lang LaSalle’s HR department and the Operations Manager and make recommendations for the future trainings given to the site facility management team.
• Setting annual goals for generating savings in area of such as energy and cost of maintenance operations.
• Chair the monthly progress meeting during the absence of operations manager.
• Develop MIS reports for Jones Lang LaSalle’s management team and necessary client reporting.
• Audit sub-contractors on quality of materials & upkeep of the site.
• Train team members on all Quality policies & procedures.
• Develop Service Level Agreements and assist the Jones Lang LaSalle procurement department in closing Service Level Agreements between Jones Lang LaSalle and its vendors.
• Maintain all records related to the performance of facility management operations on UHG site
• Lead the JLL management team in the delivery of facility management services.
• Assess Service Levels and Performance Indicators with the UHG representative and define the mechanism to assess the performance levels of various subcontractors.
• Interface with client and Jones Lang LaSalle finance department to raise client billing / invoicing and follow up with the client representatives for the payments.
• Ensuring that the subcontractors are meeting their commitments on scheduled delivery of trainings.
• Define the technical, commercial terms and conditions; define the operational scope and develop tender documents for Annual Maintenance Contracts.
• Analyse call outs to understand trends; undertake strategic initiatives to minimize the same.
• Ensure compliance of minimum wages acts for payments and statutory compliance through specialist professionals.
• Assess performance of the subcontractors based on performance assessment criteria as agreed jointly between UHG, Jones Lang LaSalle and its subcontractors.
• Review the performance of Jones Lang LaSalle staff and conduct performance appraisals from time to time.
• Scheduled cross feedback from subcontractors and UHG staff on our process to improve services level & satisfaction in organisation.
• Prepare and review the preventive maintenance register on a monthly basis and update the same to Jones Lang LaSalle Operations Manager.

Requirements

• Ability to adapt and perform under pressure
• Tertiary qualifications in building management and/or business desirable. Proven ability to function effectively as part of a team. Proven ability to initiate and follow through with improvement initiatives
• Good communication skills
• Exposure and experience in dealing with multinational corporate organizations
• Bachelor's Degree in any discipline, a minimum of 8 -10 years of experience in a corporate environment.
• Possess strong interpersonal skills with the ability to build rapport quickly.
• Good Leadership skills with ability to manage large teams
• Strong Analytical skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance