Chief Operation Expert-Expat [International]- BID Position

Description

• Establish and enforce world‑class operational safety standards and procedures, especially for high‑speed signaling systems (ETCS Level 2), ensuring compliance with national and international rail regulations and managing risk assessments.
• Develop end‑to‑end operational strategy, including optimal train timetables, route capacity planning, and rolling stock and crew utilization to maximize service frequency and efficiency.
• Lead technical oversight during integration, testing, and commissioning of critical systems such as the Operations Control Centre, communication systems, and automatic train control, ensuring seamless transition to commercial operation.
• Implement a robust framework for monitoring KPIs on punctuality, reliability, and service quality, analyze data to diagnose issues, and drive continuous improvement initiatives.
• Author, review, and approve operational documentation (SOPs, rule books, emergency response manuals) aligned with semi‑high‑speed environments and industry best practices.
• Design and implement comprehensive emergency plans, lead immediate response and investigation of major incidents or severe service disruptions, minimizing downtime and passenger impact.
• Oversee the operational readiness program, define competency frameworks, develop specialized training modules, and certify all operational staff (train controllers, drivers, station personnel) before commercial launch.

Requirements

• Hold an engineering degree (or equivalent) with fluent English; postgraduate qualifications considered advantageous.
• Minimum 20 years of experience in rail‑based passenger transit systems, including at least 5 years in a Chief Operations Expert or equivalent role.
• Completed at least one eligible assignment as Chief Operation Expert for a continuous period of two years or more.
• Minimum 3 years of international experience on projects with operational speeds of 160 km/h or higher in high‑income countries.
• Experience covering civil structure construction, system installation, detailed design or proof‑checking, bid management, project and interface management, construction supervision, and testing & commissioning for high‑speed or mass rapid transit systems.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance