Key Account Manager at Sulzer in Birmingham, England, United Kingdom | Kablio

Role

Description

account partnerships

growth opportunities

strategic planning

performance monitoring

insight analytics

cross-functional collaboration

Build and nurture long-term partnerships with high-value, high-complexity accounts.
Identify and capitalize on growth opportunities within existing accounts.
Collaborate with technical, product, and proposal teams to deliver innovative service offerings.
Apply strategic account planning methodologies to deliver tailored solutions and maximize customer value.
Monitor account performance and market trends to inform strategic actions.
Use customer insights and spend analytics to prioritize activities and resources for maximum impact.
Develop and execute recovery strategies for accounts with untapped or declining potential.
Lead account planning, opportunity management, and cross-functional collaboration to ensure customer satisfaction and retention.

Requirements

miller heiman

commercial acumen

customer partnerships

key account

negotiation

stakeholder management

Expertise in strategic account planning (Miller Heiman or similar methodologies).
Strong commercial acumen and ability to interpret and act on customer data.
Track record of building long-term, value-driven customer partnerships.
Proven experience in high-level Key Account Management, ideally in industrial services, engineering, or related sectors.
Excellent communication, negotiation, and stakeholder management skills.

Benefits

Private Medical Cover
33 days of holiday,
A defined bonus scheme based on company and personal performance.
Prioritise your well-being with confidential support and guidance through our Employee assistance programmes
The option of a Company Car or Car Allowance. (EV options available)
Access a wide range of discounts on everyday shopping, entertainment, and lifestyle. Eligible employees can also apply for a Costco membership for additional exclusive offers.
A competitive basic salary
A defined contribution pension scheme.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1834

Year Established

Originated as a global leader in fluid handling solutions.

1850 Innovation Begins

Invention of Steam Pumps

Pioneered industrial applications with steam pumps.

80 Global Markets

Markets Served

Partners with industries worldwide for essential infrastructure.

15,000 Employees Worldwide

Global Workforce

Builds solutions with a dedicated team spanning regions.

Sulzer leads in manufacturing pumps, turbines, and related services with a rich history of innovation.
The company serves multiple sectors, including energy, water, industrial, and utilities, offering cutting-edge technologies.
Sulzer's engineering expertise has driven successful projects across the world, from energy plants to water treatment facilities.
Known for their commitment to high-quality standards, Sulzer’s solutions help businesses maintain operational efficiency and sustainability.
The company has expanded its reach through strategic acquisitions, becoming a key player in industrial services worldwide.
Sulzer’s ability to provide tailored, scalable solutions has made them a preferred partner for complex projects.
From refining oil to improving water management, Sulzer is instrumental in improving essential infrastructure worldwide.

Culture + Values

Trust
Responsibility
Respect
Enthusiasm
Passion for what we do
Pleasure at work
Courage (“Imagine if?”)
Engagement (full commitment to customers)
Balance (informed decisions based on experience and wisdom)
Customer partnership
Operational excellence
Committed people

Environment + Sustainability

99% of Carbon Footprint

From Use-Phase of Products

Approximately 99% of the company's carbon footprint stems from the use phase of its sold products.

30% Reduction Target

Scope 1 and 2 Emissions by 2030

Aims to reduce Scope 1 and 2 emissions by 30% by 2030 compared to 2024 levels.

Top 15% Globally

Ecovadis Silver Medal

Received the Ecovadis Silver medal, placing the company in the top 15% globally in 2024.

18.4 Risk Score

Morningstar Sustainalytics

Achieved a Low ESG risk rating with a score of 18.4 in 2024, according to Morningstar Sustainalytics.

Member of United Nations Global Compact
Carbon neutrality target for selected Scope 3 categories by 2050
Developed solutions in biopolymers, biofuels, carbon capture, biodegradable bioplastics, and renewable energy projects

Inclusion & Diversity

2019

Scholarship Launched

The Sulzer Scholarship for Women in Science and Engineering was established to support women in STEM fields, aiming to promote gender equality and diversity in these areas.

9 Countries

Top Employer Certification

The company has achieved Top Employer certification in nine different countries, recognizing its commitment to creating a diverse and inclusive workplace.

Diversity defined as interaction of different ways of thinking, skills and experiences; open cooperation and equal rights regardless of sexual orientation, religious and cultural background, gender identity
Holistic approach to integration/inclusion of people with disabilities
Voice of Sulzer employee survey since 2018 to drive continuous improvement and open dialogue
Committed people” values include healthy, energized, inclusive workplace

Articles

Careers

Innovation

Sustainability

Role

Description

account partnerships

growth opportunities

strategic planning

performance monitoring

insight analytics

cross-functional collaboration

Build and nurture long-term partnerships with high-value, high-complexity accounts.
Identify and capitalize on growth opportunities within existing accounts.
Collaborate with technical, product, and proposal teams to deliver innovative service offerings.
Apply strategic account planning methodologies to deliver tailored solutions and maximize customer value.
Monitor account performance and market trends to inform strategic actions.
Use customer insights and spend analytics to prioritize activities and resources for maximum impact.
Develop and execute recovery strategies for accounts with untapped or declining potential.
Lead account planning, opportunity management, and cross-functional collaboration to ensure customer satisfaction and retention.

Requirements

miller heiman

commercial acumen

customer partnerships

key account

negotiation

stakeholder management

Expertise in strategic account planning (Miller Heiman or similar methodologies).
Strong commercial acumen and ability to interpret and act on customer data.
Track record of building long-term, value-driven customer partnerships.
Proven experience in high-level Key Account Management, ideally in industrial services, engineering, or related sectors.
Excellent communication, negotiation, and stakeholder management skills.

Benefits

Private Medical Cover
33 days of holiday,
A defined bonus scheme based on company and personal performance.
Prioritise your well-being with confidential support and guidance through our Employee assistance programmes
The option of a Company Car or Car Allowance. (EV options available)
Access a wide range of discounts on everyday shopping, entertainment, and lifestyle. Eligible employees can also apply for a Costco membership for additional exclusive offers.
A competitive basic salary
A defined contribution pension scheme.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded in 1834

Year Established

Originated as a global leader in fluid handling solutions.

1850 Innovation Begins

Invention of Steam Pumps

Pioneered industrial applications with steam pumps.

80 Global Markets

Markets Served

Partners with industries worldwide for essential infrastructure.

15,000 Employees Worldwide

Global Workforce

Builds solutions with a dedicated team spanning regions.

Sulzer leads in manufacturing pumps, turbines, and related services with a rich history of innovation.
The company serves multiple sectors, including energy, water, industrial, and utilities, offering cutting-edge technologies.
Sulzer's engineering expertise has driven successful projects across the world, from energy plants to water treatment facilities.
Known for their commitment to high-quality standards, Sulzer’s solutions help businesses maintain operational efficiency and sustainability.
The company has expanded its reach through strategic acquisitions, becoming a key player in industrial services worldwide.
Sulzer’s ability to provide tailored, scalable solutions has made them a preferred partner for complex projects.
From refining oil to improving water management, Sulzer is instrumental in improving essential infrastructure worldwide.

Culture + Values

Trust
Responsibility
Respect
Enthusiasm
Passion for what we do
Pleasure at work
Courage (“Imagine if?”)
Engagement (full commitment to customers)
Balance (informed decisions based on experience and wisdom)
Customer partnership
Operational excellence
Committed people

Environment + Sustainability

99% of Carbon Footprint

From Use-Phase of Products

Approximately 99% of the company's carbon footprint stems from the use phase of its sold products.

30% Reduction Target

Scope 1 and 2 Emissions by 2030

Aims to reduce Scope 1 and 2 emissions by 30% by 2030 compared to 2024 levels.

Top 15% Globally

Ecovadis Silver Medal

Received the Ecovadis Silver medal, placing the company in the top 15% globally in 2024.

18.4 Risk Score

Morningstar Sustainalytics

Achieved a Low ESG risk rating with a score of 18.4 in 2024, according to Morningstar Sustainalytics.

Member of United Nations Global Compact
Carbon neutrality target for selected Scope 3 categories by 2050
Developed solutions in biopolymers, biofuels, carbon capture, biodegradable bioplastics, and renewable energy projects

Inclusion & Diversity

2019

Scholarship Launched

The Sulzer Scholarship for Women in Science and Engineering was established to support women in STEM fields, aiming to promote gender equality and diversity in these areas.

9 Countries

Top Employer Certification

The company has achieved Top Employer certification in nine different countries, recognizing its commitment to creating a diverse and inclusive workplace.

Diversity defined as interaction of different ways of thinking, skills and experiences; open cooperation and equal rights regardless of sexual orientation, religious and cultural background, gender identity
Holistic approach to integration/inclusion of people with disabilities
Voice of Sulzer employee survey since 2018 to drive continuous improvement and open dialogue
Committed people” values include healthy, energized, inclusive workplace

Articles

Careers

Innovation

Sustainability