EOC Solution Lead Chillers at Johnson Controls in Dubai, Dubai, United Arab Emirates | Kablio

Role

Description

training

data analysis

customer advisory

system diagnosis

platform roadmap

issue coordination

Coordinate with the local support center when issues arise
Plan and conduct training sessions for our branches and refrigeration experts on virtual chiller diagnostics and the Connected Equipment Portal. Gather technician feedback for continuous improvement
Review the Connected Equipment Portal / dashboard, analyze data, and create reports and recommendations for branches and customers
Advise customers using collected data and site assessments. Propose retrofits, upgrades, and improvements to existing systems. Support sales by providing technical recommendations
Collaborate with field service teams and support the connection of refrigeration systems
Provide input, guidance, and participate in the OpenBlue platform roadmap and enhancements, especially to improve features and functionality for maximum customer value
Diagnose complex refrigeration systems
Communicate with internal and external customers to ensure high satisfaction. Inform customers about services delivered and open issues; recommend system upgrades or replacements
Provide feedback on the serviceability of our chillers and the Connected Equipment Portal
Provide area-specific playbooks for delivering virtual services

Requirements

travel

refrigeration

troubleshooting

team player

hvac

computer skills

Willingness to travel
Solid experience in diagnosing, maintaining, repairing, and troubleshooting refrigeration systems
Ability to solve complex operational and maintenance issues and engage with customers
Strong team player with a collaborative mindset for developing and launching new services
Strong knowledge of HVAC systems, building automation, and energy management and monitoring systems
Good computer and app skills

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Pioneered the electric thermostat, launching the building controls industry.
Evolved into a global leader in smart building systems through over a century of innovation.
Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.

Culture + Values

N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.

Environment + Sustainability

Inclusion & Diversity

Includes diversity targets in senior leaders’ performance metrics tied to compensation.
Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.

Articles

Media Contact

Privacy and Trust Center

Investor & Media Contacts (SEC filing)

Role

Description

training

data analysis

customer advisory

system diagnosis

platform roadmap

issue coordination

Coordinate with the local support center when issues arise
Plan and conduct training sessions for our branches and refrigeration experts on virtual chiller diagnostics and the Connected Equipment Portal. Gather technician feedback for continuous improvement
Review the Connected Equipment Portal / dashboard, analyze data, and create reports and recommendations for branches and customers
Advise customers using collected data and site assessments. Propose retrofits, upgrades, and improvements to existing systems. Support sales by providing technical recommendations
Collaborate with field service teams and support the connection of refrigeration systems
Provide input, guidance, and participate in the OpenBlue platform roadmap and enhancements, especially to improve features and functionality for maximum customer value
Diagnose complex refrigeration systems
Communicate with internal and external customers to ensure high satisfaction. Inform customers about services delivered and open issues; recommend system upgrades or replacements
Provide feedback on the serviceability of our chillers and the Connected Equipment Portal
Provide area-specific playbooks for delivering virtual services

Requirements

travel

refrigeration

troubleshooting

team player

hvac

computer skills

Willingness to travel
Solid experience in diagnosing, maintaining, repairing, and troubleshooting refrigeration systems
Ability to solve complex operational and maintenance issues and engage with customers
Strong team player with a collaborative mindset for developing and launching new services
Strong knowledge of HVAC systems, building automation, and energy management and monitoring systems
Good computer and app skills

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

EOC Solution Lead Chillers

Johnson Controls

EOC Solution Lead Chillers

Johnson Controls

Description

training

data analysis

customer advisory

system diagnosis

platform roadmap

issue coordination

Requirements

travel

refrigeration

troubleshooting

team player

hvac

computer skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

Description

training

data analysis

customer advisory

system diagnosis

platform roadmap

issue coordination

Requirements

travel

refrigeration

troubleshooting

team player

hvac

computer skills

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance

Overview

Culture + Values

Environment + Sustainability

Inclusion & Diversity

Articles

1885

Year Founded

Pioneered the electric thermostat and launched the building controls industry.

43.8% reduction

Emissions reduction

Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.

56% reduction

GHG intensity

Achieved a 56% reduction in GHG intensity since 2017.

56% renewables

Global electricity

56% of global electricity was matched by renewables in 2024.

25% sites landfill-free

Manufacturing sites

23 manufacturing sites (25%) achieved zero-landfill in 2024.

Double women leaders by 2026

Global Leadership Diversity Target

Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.

>100k global workforce

Community Volunteering Impact

Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.

2016

Year of Merger

Merged with Tyco International, expanding into fire protection and security.

$26.8B

Annual Revenue

Generates revenue across four global business segments.

Record Backlog