Senior Service Engineer – Water Treatment Systems at Socotec Uk in Thame, England, United Kingdom | Kablio

Role

Description

equipment servicing

problem resolution

process improvement

procedure development

project leadership

client site

Skills Assessment: Assist in developing and maintaining an engineer competency matrix to support team development
Project Leadership: Lead and oversee installation projects for water treatment equipment from inception to completion
Client Site Management: Develop expertise across major client sites and establish detailed service procedures to ensure consistent service delivery
Training & Development: Deliver comprehensive training programs to new engineers on equipment servicing and maintenance protocols
Procedure Development: Collaborate with the Operations Manager to develop comprehensive service procedures for all equipment manufactured and serviced by the WEQ SOCOTEC team
Equipment Servicing & Maintenance: Service and maintain comprehensive water treatment systems including Softeners, Reverse Osmosis Units, Ozone Units, Side Stream Filtration Units, UV Units, and Dosing Units (requires minimum 5 years of relevant experience)
Process Improvement: Work alongside the Operations Manager to enhance team efficiency through report redesign and operational improvements
Technical Problem Resolution: Diagnose technical issues and execute remedial solutions for water treatment equipment to ensure optimal performance
Performance Management: Monitor Service Engineer performance and coordinate both internal and external training initiatives to drive continuous improvement
Health & Safety Compliance: Ensure strict adherence to Health & Safety procedures across all SOCOTEC and client locations
Technical Expertise & Support: Serve as the primary technical contact for inquiries regarding SOCOTEC's water treatment product portfolio

Requirements

water treatment

problem solving

safety compliance

leadership

customer focus

training

Training and mentoring experience with technical staff
Travel Requirements: Position requires flexibility for travel assignments, including potential overnight stays and weekend work as operational needs dictate
Health & Safety compliance knowledge in industrial environments
Excellent communication skills for technical support and training delivery
Customer-focused approach with strong relationship management skills
Strong technical problem-solving and fault-finding capabilities
3+ years experience servicing water treatment equipment (Softeners, RO Units, Ozone Units, UV Units, Dosing Units)
Continuous improvement mindset with performance monitoring capabilities
Process development abilities for creating procedures and documentation
Leadership experience in installation projects and team management

Benefits

Flexibility for travel including nights and weekend work

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

60 Years

Experience

Delivering expert testing, inspection, and certification services across industries.

Enhance safety, quality, and compliance across multiple industries.
Major projects in energy, construction, infrastructure, and transportation sectors.
Provides services ranging from environmental testing to structural assessments.
Operates across both public and private sector projects in the UK.
Supports a diverse clientele, from small businesses to large enterprises.
Assists in high-stakes projects requiring rigorous quality assurance and safety standards.

Culture + Values

Safety is our first priority
Integrity in everything we do
Customer satisfaction is our commitment
Innovation to drive performance
Collaboration and teamwork
Excellence in quality and service

Environment + Sustainability

Net Zero by 2050

Climate Target

Aims to achieve net zero carbon emissions by the year 2050.

Reduction in carbon footprint through operational improvements
Sustainable building and construction solutions
Commitment to reducing waste and increasing recycling rates
Continuous monitoring and assessment of environmental impact

Inclusion & Diversity

Promoting a culture of inclusion and respect
Focus on building a diverse workforce
Regular training on inclusion and unconscious bias
Gender balance initiatives with ongoing monitoring

Articles

Careers at Socotec

About Us

Socotec News

Role

Description

equipment servicing

problem resolution

process improvement

procedure development

project leadership

client site

Skills Assessment: Assist in developing and maintaining an engineer competency matrix to support team development
Project Leadership: Lead and oversee installation projects for water treatment equipment from inception to completion
Client Site Management: Develop expertise across major client sites and establish detailed service procedures to ensure consistent service delivery
Training & Development: Deliver comprehensive training programs to new engineers on equipment servicing and maintenance protocols
Procedure Development: Collaborate with the Operations Manager to develop comprehensive service procedures for all equipment manufactured and serviced by the WEQ SOCOTEC team
Equipment Servicing & Maintenance: Service and maintain comprehensive water treatment systems including Softeners, Reverse Osmosis Units, Ozone Units, Side Stream Filtration Units, UV Units, and Dosing Units (requires minimum 5 years of relevant experience)
Process Improvement: Work alongside the Operations Manager to enhance team efficiency through report redesign and operational improvements
Technical Problem Resolution: Diagnose technical issues and execute remedial solutions for water treatment equipment to ensure optimal performance
Performance Management: Monitor Service Engineer performance and coordinate both internal and external training initiatives to drive continuous improvement
Health & Safety Compliance: Ensure strict adherence to Health & Safety procedures across all SOCOTEC and client locations
Technical Expertise & Support: Serve as the primary technical contact for inquiries regarding SOCOTEC's water treatment product portfolio

Requirements

water treatment

problem solving

safety compliance

leadership

customer focus

training

Training and mentoring experience with technical staff
Travel Requirements: Position requires flexibility for travel assignments, including potential overnight stays and weekend work as operational needs dictate
Health & Safety compliance knowledge in industrial environments
Excellent communication skills for technical support and training delivery
Customer-focused approach with strong relationship management skills
Strong technical problem-solving and fault-finding capabilities
3+ years experience servicing water treatment equipment (Softeners, RO Units, Ozone Units, UV Units, Dosing Units)
Continuous improvement mindset with performance monitoring capabilities
Process development abilities for creating procedures and documentation
Leadership experience in installation projects and team management

Benefits

Flexibility for travel including nights and weekend work

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found