Contract Operations Officer at Ausnet in Melbourne, Victoria, Australia | Kablio

Role

Description

data remediation

desk audits

invoice processing

sap updates

work packages

standards development

An exciting 12-month contract opportunity has arisen for a Contract Operations Officer. This role will see you provide critical support to the Distribution Electricity Contracts Team, including being the person assigned responsible for some minor non-strategic contracts and facilitating the work pipeline and/or work order and invoice validation/processing on other contracted services.

Work with Senior Contract Specialists to remediate any contract or system data deficiency that hinders operational and/or contract performance reporting
Assist the team to perform regular desk-based audits/checks on contracted services and transactional data
Manage interfaces between service providers, AusNet Services, customers, clients and key stakeholders
Play a lead role in the effective processing of invoices in a timely manner, including validation and payment, accruals
SME (subject matter expert) in preparing technical standards and best practice documents to improve operational efficiencies
Use SAP to update work orders and notifications
Provide support to Contracts Manager, Contract Specialist, and Contract Officers for the Contracts Team to effectively manage assigned Distribution Electricity Contracts
Assist with minor non-strategic contracts and administer key contract activities and obligations specific to each assigned contract including SLA and KPIs
Update work package templates, contractor meeting support and scheduling, procurement documentation processing
Provide support and where required assist with complaints arising from contractor activity

Requirements

sap

analytics

contracts

utilities

communication

can‑do

Proficiency in the use of SAP
Demonstrated experience in Commercial/Contract Analytics and/or Contracts support role, ideally within the Utilities industry
Strong communication, interpersonal skills and can-do attitude

Benefits

We celebrate unique voices, refreshing perspectives and diversity in our team. Engage and connect through our social club, family day, wide range of events or by joining one of our Employee Network Groups.

This role offers hybrid working arrangements and we are happy to discuss location options with the successful candidate.

Leave: more than typical personal leave and a generous 14 weeks of paid parental leave, with no minimum service.
Perks: we offer all the other perks you’ve come to expect like purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts and more.
Flexibility: whether this is hybrid work, flexible hours, or part time arrangements, we’ll work with you to help balance work and life.
Community Giving: a paid day to volunteer with our social impact partner, Foodbank, or for a cause that matters to you.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

A$13B Assets

Total Assets Value

The company's total assets exceed A$13 billion, including high-voltage transmission lines, suburban distribution grids, and gas pipelines.

13,000 Towers

Transmission Infrastructure

Maintains over 13,000 transmission towers as part of its extensive electricity network.

50,000 km Lines

Electricity Distribution

Operates nearly 50,000 kilometers of distribution lines, connecting communities and businesses across urban and regional areas.

10,000 km Gas Mains

Gas Infrastructure

Manages 10,000 kilometers of gas mains, providing essential gas distribution services.

Moves clean energy—like wind and solar—from rural generators into Melbourne, powering communities and businesses.
Through its Mondo arm, delivers contracted energy services including solar connections and grid-intelligence tech.
Unusual for a network operator, manages both gas and electricity across generation, transmission, and distribution.

Culture + Values

We work safely: We never compromise on safety and we care for the wellbeing of people
We do what's right: We act with integrity and in the best interests of our company and our customers
We’re one team: We work together, treating our people fairly, valuing their differences and supporting their development
We deliver: We’re accountable to customers, communities, shareholders and each other

Environment + Sustainability

Net Zero by 2045

Emission Target

Company aims for net zero greenhouse gas emissions (Scope 1 & 2) by 2045 with a 50% reduction target by 2030 from a 2022 baseline.

14% Emission Reduction

Yearly Progress

Achieved a 14% reduction in emissions in 2022/23 compared to 2021/22, driven by lower grid emissions intensity.

70% Renewable Energy

Energy Source

70% of facility electricity now sourced from GreenPower renewable energy, supporting sustainability goals.

5 GW Renewables Connected

Energy Capacity

Connected over 5 GW of large-scale renewable energy and storage, advancing clean energy infrastructure.

Corporate goal of net zero greenhouse gas emissions (Scope 1 & 2) by 2045 with interim target of 50% reduction by 2030 (2022 baseline)
Generated 1.7 Mt CO₂‑e in 2022 (1.5 Mt from electricity line losses); committed to halve Scope 1 & 2 emissions by 2030
Connected over 4.3 GW large‑scale renewables plus 1.0 GW rooftop solar by Dec 2023 (additional 0.6 GW and 0.1 GW added in that year)
Connected more than 5 GW of large‑scale renewable energy and storage and over 200,000 rooftop solar customers overall
Reduced in‑house emissions by 18% in 2022/23 via SF₆ reduction and renewable energy use
Expanding network capacity (e.g., Western Renewables Link) to integrate renewables and EVs, enhance resilience
Replacing high‑leak gas equipment, refurbishing pipelines (800 km replaced since 2009) to prepare for hydrogen/renewable gas transition

Inclusion & Diversity

50%

Key Management Personnel Female

Half of the company's key management roles are held by women.

31%

Female Workforce Representation

Women make up over a third of the company's total workforce.

38%

Female Board Representation

Women hold nearly 40% of seats on the company's board.

43%

Female Manager Appointments

Over two-fifths of external manager roles were filled by women.

38% of external non‑manager appointments were female.
Recruitment uses gender-balanced shortlists, at least one female interview panel member, and monitors gender pay equity.
Established Inclusion & Diversity Council across executive and employee networks.
Operates Employee Network Groups: Women; Accessibility & Neurodivergence; Pride; Cultural & Ethnic Awareness; Early Careers.
Supports Work 180, Diversity Council of Australia, Pride in Diversity, Liptember Foundation partnerships.

Articles

Role

Description

data remediation

desk audits

invoice processing

sap updates

work packages

standards development

Work with Senior Contract Specialists to remediate any contract or system data deficiency that hinders operational and/or contract performance reporting
Assist the team to perform regular desk-based audits/checks on contracted services and transactional data
Manage interfaces between service providers, AusNet Services, customers, clients and key stakeholders
Play a lead role in the effective processing of invoices in a timely manner, including validation and payment, accruals
SME (subject matter expert) in preparing technical standards and best practice documents to improve operational efficiencies
Use SAP to update work orders and notifications
Provide support to Contracts Manager, Contract Specialist, and Contract Officers for the Contracts Team to effectively manage assigned Distribution Electricity Contracts
Assist with minor non-strategic contracts and administer key contract activities and obligations specific to each assigned contract including SLA and KPIs
Update work package templates, contractor meeting support and scheduling, procurement documentation processing
Provide support and where required assist with complaints arising from contractor activity

Requirements

sap

analytics

contracts

utilities

communication

can‑do

Proficiency in the use of SAP
Demonstrated experience in Commercial/Contract Analytics and/or Contracts support role, ideally within the Utilities industry
Strong communication, interpersonal skills and can-do attitude

Benefits

This role offers hybrid working arrangements and we are happy to discuss location options with the successful candidate.

Leave: more than typical personal leave and a generous 14 weeks of paid parental leave, with no minimum service.
Perks: we offer all the other perks you’ve come to expect like purchased leave, income protection insurance, novated leasing, corporate discounts, private health cover discounts and more.
Flexibility: whether this is hybrid work, flexible hours, or part time arrangements, we’ll work with you to help balance work and life.
Community Giving: a paid day to volunteer with our social impact partner, Foodbank, or for a cause that matters to you.

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

A$13B Assets

Total Assets Value

The company's total assets exceed A$13 billion, including high-voltage transmission lines, suburban distribution grids, and gas pipelines.

13,000 Towers

Transmission Infrastructure

Maintains over 13,000 transmission towers as part of its extensive electricity network.

50,000 km Lines

Electricity Distribution

Operates nearly 50,000 kilometers of distribution lines, connecting communities and businesses across urban and regional areas.

10,000 km Gas Mains

Gas Infrastructure

Manages 10,000 kilometers of gas mains, providing essential gas distribution services.

Moves clean energy—like wind and solar—from rural generators into Melbourne, powering communities and businesses.
Through its Mondo arm, delivers contracted energy services including solar connections and grid-intelligence tech.
Unusual for a network operator, manages both gas and electricity across generation, transmission, and distribution.

Culture + Values

We work safely: We never compromise on safety and we care for the wellbeing of people
We do what's right: We act with integrity and in the best interests of our company and our customers
We’re one team: We work together, treating our people fairly, valuing their differences and supporting their development
We deliver: We’re accountable to customers, communities, shareholders and each other

Environment + Sustainability

Net Zero by 2045

Emission Target

Company aims for net zero greenhouse gas emissions (Scope 1 & 2) by 2045 with a 50% reduction target by 2030 from a 2022 baseline.

14% Emission Reduction

Yearly Progress

Achieved a 14% reduction in emissions in 2022/23 compared to 2021/22, driven by lower grid emissions intensity.

70% Renewable Energy

Energy Source

70% of facility electricity now sourced from GreenPower renewable energy, supporting sustainability goals.

5 GW Renewables Connected

Energy Capacity

Connected over 5 GW of large-scale renewable energy and storage, advancing clean energy infrastructure.

Corporate goal of net zero greenhouse gas emissions (Scope 1 & 2) by 2045 with interim target of 50% reduction by 2030 (2022 baseline)
Generated 1.7 Mt CO₂‑e in 2022 (1.5 Mt from electricity line losses); committed to halve Scope 1 & 2 emissions by 2030
Connected over 4.3 GW large‑scale renewables plus 1.0 GW rooftop solar by Dec 2023 (additional 0.6 GW and 0.1 GW added in that year)
Connected more than 5 GW of large‑scale renewable energy and storage and over 200,000 rooftop solar customers overall
Reduced in‑house emissions by 18% in 2022/23 via SF₆ reduction and renewable energy use
Expanding network capacity (e.g., Western Renewables Link) to integrate renewables and EVs, enhance resilience
Replacing high‑leak gas equipment, refurbishing pipelines (800 km replaced since 2009) to prepare for hydrogen/renewable gas transition

Inclusion & Diversity

50%

Key Management Personnel Female

Half of the company's key management roles are held by women.

31%

Female Workforce Representation

Women make up over a third of the company's total workforce.

38%

Female Board Representation

Women hold nearly 40% of seats on the company's board.

43%

Female Manager Appointments

Over two-fifths of external manager roles were filled by women.

38% of external non‑manager appointments were female.
Recruitment uses gender-balanced shortlists, at least one female interview panel member, and monitors gender pay equity.
Established Inclusion & Diversity Council across executive and employee networks.
Operates Employee Network Groups: Women; Accessibility & Neurodivergence; Pride; Cultural & Ethnic Awareness; Early Careers.
Supports Work 180, Diversity Council of Australia, Pride in Diversity, Liptember Foundation partnerships.

Articles