Information Technology Specialist

hardware, software, and networking issues, ensuring minimum downtime.

troubleshooting solutions, ensuring minimal disruption to business operations.

ensuring they can efficiently manage listings, track leads, and communicate with clients.

• Manage user accounts, permissions, and access to critical systems (e.g., property
• Collaborate with the IT team to deploy system upgrades, new software, and
• Assist with setting up and maintaining email systems, and collaboration tools (Google
• Keep track of IT inventory, including computers, phones, networking equipment, and
• Support mobile devices, including smartphones and tablets, ensuring agents have access
• Support remote office setups for real estate agents and manage cloud-based platforms
• Provide hands-on support to real estate agents, administrative staff, and management for
• Provide training and documentation to staff on how to use real estate-specific software,
• Ensure that all systems and applications are secure, and assist with maintaining

(e.g., CRM, data storage, and communication tools).

equivalent experience).

cybersecurity measures tailored to the real estate industry (e.g., client data protection).

support (iOS/Android).

software licenses.

• Bachelor’s degree in Information Technology, Computer Science, or related field (or
• Familiarity with cloud-based platforms and file-sharing tools (Google Drive).
• Proficiency in supporting software systems commonly used in the real estate industry.
• Strong troubleshooting skills and ability to work under pressure in a fast-paced
• Knowledge of networking concepts and protocols (e.g., TCP/IP, DNS, DHCP).
• Excellent verbal and written communication skills, with the ability to explain technical
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• 1–3 years of IT support experience, preferably within a real estate or property
• Experience with Windows and macOS operating systems, as well as mobile device