Senior Business Systems Analyst - Analytics

Company logo
Gray
Family-owned, fully integrated global engineering, architecture, construction and automation firm.
Senior Business Systems Analyst focusing on data analytics, system support, and process improvement.
15 days ago ago
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Lexington, KY
Office Full-Time
Company Size
3,500 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Manufacturing
Food and Beverage
Data Centers
Advanced Technology
Distribution
Commercial
Role
What you would be doing
technical support
vendor support
dashboard development
access management
data security
project operations
  • Maintains knowledge of trends and developments in software providers, vendors, and technology.
  • Provides technical support, troubleshooting, and guidance to system users.
  • Fosters a working relationship with vendor(s) and works with vendor system support to resolve questions and issues.
  • Gathers and defines business requirements and process improvements.
  • Ensures system compliance with data security and privacy requirements to protect team member data.
  • Assists with building dashboards in Business Intelligence environment regarding various operations metrics.
  • Collaborates with leadership and the supported team to identify system improvements and enhancements, and requirements; recommend and implement solutions.
  • Compiles data reports, summaries and logs for the supported team.
  • Maintains permissions, access, personalization, and similar system operations and settings for system users.
  • Researches and participates in the software community to resolve issues where answers are unknown and implement solutions.
  • Trains new and existing users of the systems; create/maintain users manuals to support training efforts.
  • Manages project development operations in the system of record (Azure DevOps) and engages with stakeholders on project milestones.
What you bring
bs/ba
8 years
technical pm
agile/scrum
database
change management
  • Effective change management skills, analytical skills & process orientation
  • Ability to manage and prioritize multiple initiatives simultaneously
  • BS/BA in Computer Science, Business, Project Management, Finance, Accounting, Marketing, Sales, or related field; or equivalent combination of education and experience
  • Excellent in writing effective documentation including but not limited to requirements, process flow maps, and use cases
  • Strong written and verbal communication skills
  • Technical project management and team coordination experience
  • Minimum 8 years business systems analyst experience
  • Technically savvy with an understanding of database concepts, functional software setups, cybersecurity, and business processes
  • Must have ability to educate their coworkers, have patience and the capability to support end-users
  • Must be well organized, efficient, results and detail-oriented, and able to work independently as well as a member of a team
  • Previous experience training end-users in the use of applications and processes is preferred
  • Strong people skills; ability to interact and collaborate with all levels across the organization.
  • Agile/Scrum experience preferred
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
  • role is not eligible for visa sponsorship.
Security clearance
Information not given or found
Company
Overview
Founded 1960
Year of establishment
The company began as a modest contractor in Kentucky and has since grown into a global enterprise.
$1.4B Revenue
Annual revenue
The company generates significant revenue through its integrated services and global operations.
  • Evolved into a global powerhouse blending engineering, architecture, construction, and equipment services into cohesive solutions.
  • From tobacco barns to mega-projects, the company’s rise reflects its knack for pivoting—absorbing design-build, automation, and digital services under one roof.
  • Gray engineers complex facilities—semiconductor fabs, advanced battery plants, food and beverage processing sites, data centers, and distribution hubs—by integrating systems early for agile design and execution.
  • Their projects range from carbon-neutral distilleries and bourbon mash-houses to Amazon logistics centers, Mercedes-Benz assembly lines, Qcells battery parks, and Kraft Heinz plants.
  • A tapestry of sister brands—Gray AES, Gray Solutions, InLine Engineers, Anderson Dahlen, AD Process Equipment, and NexGen—gives the company depth in automation, specialty fabrication, and real estate.
  • Unique among general contractors, Gray builds its own process equipment and embeds engineering teams on projects, enabling mid-stream design pivots and tightly coordinated execution.
  • The company’s blend of family culture, integrated services, and global reach makes it both nimble and reliable on projects that demand innovation and scale.
Culture + Values
  • We put safety and quality of life first.
  • We are customer and relationship driven.
  • We treat others the way we want to be treated.
Environment + Sustainability
Net-Zero 2050
GHG Emissions Target
The company aims to achieve net-zero greenhouse gas emissions by 2050, demonstrating long-term commitment to combating climate change.
2% of Profit
Community Investment
2% of annual pre-tax, pre-bonus profit is allocated to support community and environmental causes through philanthropic efforts.
  • Operate award-winning safety and quality programs emphasizing environmental stewardship.
Inclusion & Diversity
Two Team Members
Recognized for Inclusion
Named to Constructech Women in Construction list in 2019.
53 Cohorts
Military Engagement
Engaged in Save A Warrior partnership since 2017.
600 Participants
Military Support
Nearly 600 participants in Save A Warrior partnership since 2017.
  • Equal Opportunity Employer with initiatives to recruit and retain a workforce reflecting community demographics.
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