Sales & Marketing Director

Description

• Lead, promote & monitor performance, and compliance of the Customer Journey.
• In conjunction with the Managing Director, manage the regions plot releases so as to maximise efficiency and profit
• Guide the creation of marketing strategies
• Create and maintain a positive ‘can-do’ sales culture that is focused on success and providing excellent service.
• Effectively managing the region’s marketing budget to ensure costs are controlled and revenue is maximised, driving the regions operating profit
• Keep up to date with competitors’ activities and initiatives and customer trends
• Prepare papers for inclusion in the regions board pack, present current issues at Board Meetings and be involved in discussing and influencing all aspects of the business
• Ensure presentation of the regions image through sales suites, show homes and marketing suites is maintained to the highest standard and stand out from competitors.
• Provide accurate and timely reports to senior management on the region’s performance and local competitor activity in order to facilitate a pricing strategy that maximises the regions and company’s profitability
• Work with the construction and customer service teams to ensure plots are completed to an acceptable standard prior to handing over to the customer and that proper customer service is provided after handover. Monitor and respond to customer feedback throughout the buying and aftersales process.
• Work closely with the construction, commercial and finance teams to ensure company standards are maintained, and target legal completions achieved
• Lead, motivate, communicate with, develop, and appraise staff to ensure they are fully motivated to achieve best performance
• Support the regions land acquisitions, with market research on all prospective sites and ensure a balanced, saleable, and profitable mix and site layout, consistent with the market report
• Actively promote best practice throughout the region, including setting budgets, minimising risks, maximising opportunities, setting and achieving targets, and seeking to positively influence the progression and growth of the region.
• Act as a conduit with our valued partners to ensure that they feel like an extension to our internal team.
• Ensure the sales department plays an active part in ensuring the business unit maintains NHBC 5* status.
• Responsible for generating and managing sales leads from marketing activity and closely monitoring conversion rates.
• Manage the team to help achieve agreed KPI’s, such as time from reservation to exchange, solicitor referrals, sales per outlet and cancellation rates.
• Comply with responsibilities as laid down in the Group’s Health & Safety Policy in order to ensure a safe environment for sales department employees and for customers.

Requirements

• Experience of inputting into the land purchase process
• Gravitas and profile to lead at a senior level and able to demonstrate the ability to influence change and build strong financial management within the business
• Experience of working with multiple stakeholders across different disciplines
• An inspirational leader and strong team player, with the entrepreneurial ability to operate and excel in a changing and rapidly growing environment
• COINS Experience
• A good understanding of the sales and legal process
• Experience of effective use of dual branding
• Strength of character to make their voice heard as part of a strong board of directors
• Able to produce accurate work, in a high pace environment
• Experience of working with affordable housing partners
• Able to communicate effectively at all levels within the business
• Significant experience in new homes sales, with business unit responsibility
• Proven ability to meet and exceed sales target
• Excellent IT skills and proficiency with MS Office
• Experience of financial management of a significant budget
• Experience in a leadership role with a significant sized team
• Full UK Driving License with a willingness to travel to all marketing suites, including regional office, within the division

Benefits

• Company car, car allowance or travel allowance
• Employee rewards portal with many more benefits...
• Competitive pension scheme through salary sacrifice
• Life assurance at 4 x your annual salary
• Up to 33 days annual leave plus bank holidays increasing to up to 39 days with service
• Share save and share incentive schemes
• Competitive basic salary and annual bonus
• Enhanced maternity, paternity and adoption leave
• 2 Volunteering days per annum
• Salary sacrifice car scheme available to all employees
• Private medical insurance, with employee paid cover

Training + Development

Interview process

Visa Sponsorship

Security clearance