Assistant Community Manager

Description

• Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community.
• Call or visit competitive market communities to update market survey and keep apprised of changing market conditions
• Plan and execute resident activities and events to foster positive community connections
• Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction
• Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information
• Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals
• Follow all applicable AVB policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing
• Support residents during the move-in process, lease renewals, move-out process and resident transfers

Requirements

• 1-3 years of multifamily experience or related experience/education in a hotel, retail or restaurant environment.
• 1 or more years of supervisory or training experience required
• Proficiency in using administrative software and Microsoft Office Suite
• High school diploma or equivalency (GED) is required. Bachelor's degree preferred
• Strong customer service skills and experience

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance