Director of Technical Services at Aquafinity in Santa Ana, CA | USD120,000-130,000 | Kablio

Role

Description

preventative maintenance

technical support

troubleshooting

project management

operations management

sop development

Lead, train, and mentor a team of service technicians across multiple regions
Identify opportunities for operational and financial improvement
Support preventative maintenance programs and service-based revenue growth
Serve as the primary technical resource for internal teams and clients
Oversee daily service operations, technician deployment, and scheduling
Set performance standards, conduct evaluations, and drive professional growth
Manage multiple installation and maintenance projects simultaneously
Forecast and track expenses and revenue
Conduct on-site training and workshops to elevate technical expertise
Develop SOPs that drive consistency, quality, and efficiency
Act as the key point of contact for all service-related client needs
Troubleshoot complex mechanical, electrical, and water quality challenges
Monitor safety programs and ensure regulatory compliance
Assist in creating and managing departmental budgets
Foster a culture of safety, accountability, and continuous improvement
Contribute technical insight to business development and strategic initiatives

Requirements

cpo

erp

bachelor's

15+ years

leadership

aquatic systems

Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred (or willingness to obtain within 6 months)
Excellent communication, organizational, and problem-solving skills
Proven leadership and mentoring abilities
Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent experience)
15+ years of experience in the aquatics, service operations, or project management fields
Strong technical knowledge of aquatic systems, pumps, motors, filtration, and water chemistry
Proficiency with ERP systems and project management tools

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 2021

Company Formation Date

The company was established in April 2021 by unifying four regional firms into a national aquatic-water treatment company.

16+ States

Geographic Reach

Aquafinity operates across 16 or more sunbelt states in the United States.

20+ Years

Equipment Standard

The company maintains a 20+ year equipment standard, ensuring durability and reliability in its operations.

unified four veteran regional firms into a single national aquatic-water treatment powerhouse.
Headquartered in Jupiter, FL.
offering equipment, chemicals, commissioning, maintenance and remote monitoring.
signature Q5® Water Quality Management Program and Global Pool Management system integrate software, automated controls, filtration, ozone/UV and heaters.
Backed by private-equity investors including Turning Basin Capital and Vigeo.
executed acquisitions like AES (2023), Duffield, Knorr and CES.
Typical projects span commercial pools, spas, water parks and industrial process water—featuring upgrades, energy-saving retrofits, chemical systems and 24/7 tech support.
Technicians are dispatched with GPS-enabled tablets, reinforcing its service-focus ethos with local expertise supported by national scale.
Despite scaling rapidly, the company maintains a hands-on approach to installation, training and upkeep.

Culture + Values

Innovation at the core of everything we do.
Commitment to excellence and high performance.
Collaboration across teams to deliver superior results.
Sustainability integrated into every solution.
Customer-centric approach to providing value.

Environment + Sustainability

2040 net-zero carbon

Carbon Emissions Target

The company is committed to achieving net-zero carbon emissions.

Utilizing cutting-edge technology to reduce water waste in operations.
Focus on creating sustainable water treatment solutions for industrial applications.
Investing in renewable energy sources to power our operations.
Reduction of plastic usage through sustainable packaging solutions.

Inclusion & Diversity

50% Women

Leadership Representation

50% of executive roles are held by women, reflecting a gender-balanced leadership team.

Commitment to equal pay for equal work.
Programs in place to support women in leadership development.
Regular diversity and inclusion training across the organization.
Employee resource groups focused on fostering an inclusive work environment.

Articles

Aquafinity Overview

Careers

Role

Description

preventative maintenance

technical support

troubleshooting

project management

operations management

sop development

Lead, train, and mentor a team of service technicians across multiple regions
Identify opportunities for operational and financial improvement
Support preventative maintenance programs and service-based revenue growth
Serve as the primary technical resource for internal teams and clients
Oversee daily service operations, technician deployment, and scheduling
Set performance standards, conduct evaluations, and drive professional growth
Manage multiple installation and maintenance projects simultaneously
Forecast and track expenses and revenue
Conduct on-site training and workshops to elevate technical expertise
Develop SOPs that drive consistency, quality, and efficiency
Act as the key point of contact for all service-related client needs
Troubleshoot complex mechanical, electrical, and water quality challenges
Monitor safety programs and ensure regulatory compliance
Assist in creating and managing departmental budgets
Foster a culture of safety, accountability, and continuous improvement
Contribute technical insight to business development and strategic initiatives

Requirements

cpo

erp

bachelor's

15+ years

leadership

aquatic systems

Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) certification preferred (or willingness to obtain within 6 months)
Excellent communication, organizational, and problem-solving skills
Proven leadership and mentoring abilities
Bachelor's degree in Construction Management, Engineering, or a related field (or equivalent experience)
15+ years of experience in the aquatics, service operations, or project management fields
Strong technical knowledge of aquatic systems, pumps, motors, filtration, and water chemistry
Proficiency with ERP systems and project management tools

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Founded 2021

Company Formation Date

The company was established in April 2021 by unifying four regional firms into a national aquatic-water treatment company.

16+ States

Geographic Reach

Aquafinity operates across 16 or more sunbelt states in the United States.

20+ Years

Equipment Standard

The company maintains a 20+ year equipment standard, ensuring durability and reliability in its operations.

unified four veteran regional firms into a single national aquatic-water treatment powerhouse.
Headquartered in Jupiter, FL.
offering equipment, chemicals, commissioning, maintenance and remote monitoring.
signature Q5® Water Quality Management Program and Global Pool Management system integrate software, automated controls, filtration, ozone/UV and heaters.
Backed by private-equity investors including Turning Basin Capital and Vigeo.
executed acquisitions like AES (2023), Duffield, Knorr and CES.
Typical projects span commercial pools, spas, water parks and industrial process water—featuring upgrades, energy-saving retrofits, chemical systems and 24/7 tech support.
Technicians are dispatched with GPS-enabled tablets, reinforcing its service-focus ethos with local expertise supported by national scale.
Despite scaling rapidly, the company maintains a hands-on approach to installation, training and upkeep.

Culture + Values

Innovation at the core of everything we do.
Commitment to excellence and high performance.
Collaboration across teams to deliver superior results.
Sustainability integrated into every solution.
Customer-centric approach to providing value.

Environment + Sustainability

2040 net-zero carbon

Carbon Emissions Target

The company is committed to achieving net-zero carbon emissions.

Utilizing cutting-edge technology to reduce water waste in operations.
Focus on creating sustainable water treatment solutions for industrial applications.
Investing in renewable energy sources to power our operations.
Reduction of plastic usage through sustainable packaging solutions.

Inclusion & Diversity

50% Women

Leadership Representation

50% of executive roles are held by women, reflecting a gender-balanced leadership team.

Commitment to equal pay for equal work.
Programs in place to support women in leadership development.
Regular diversity and inclusion training across the organization.
Employee resource groups focused on fostering an inclusive work environment.

Articles

Aquafinity Overview

Careers