Description

The Global Account Technology and Transformation Director is a senior leadership role responsible for driving comprehensive digital transformation initiatives while overseeing technology strategy and operations for JLL’s most strategic global accounts. Reporting to senior leadership and serving as a key member of the Global Account Leadership Team, the role requires exceptional strategic thinking, C‑suite stakeholder engagement and the ability to lead complex, multi‑region transformation projects. The successful candidate will manage substantial teams through subordinate managers and contribute to long‑term digital innovation across the enterprise.

• Develop and execute comprehensive technology strategies for major global accounts, aligning with client objectives and JLL’s direction.
• Serve as primary technology strategic contact for senior client stakeholders and JLL leadership, fostering trusted executive relationships.
• Lead technology assessments and gap analyses to identify transformation opportunities that drive measurable business outcomes.
• Influence account‑level strategic planning through collaboration with key stakeholders and C‑suite executives.
• Manage substantial technology budgets and resource allocation across multiple regions and service lines.
• Design and implement enterprise‑wide digital transformation roadmaps that integrate emerging technologies with existing processes.
• Lead evaluation, selection, and deployment of solutions such as smart building platforms, IoT, IWMS, and AI‑driven analytics.
• Drive transformation initiatives across multiple countries, ensuring compliance with international regulations and standards.
• Establish strategic partnerships with technology vendors, PropTech firms, and innovation partners to maintain competitive advantage.
• Create and manage innovation pipelines delivering continuous technological advancement and business value.
• Lead and manage multiple technology teams through subordinate managers, setting operational objectives and strategic direction.
• Develop and implement talent strategies for acquisition, development, and retention within the technology function.
• Establish performance metrics and accountability frameworks to drive high‑performance across geographically distributed teams.
• Foster cross‑functional collaboration between technology, operations, and business development teams.
• Mentor and develop subordinate leaders while building organizational capability and succession planning.
• Manage executive‑level client relationships as a trusted advisor on technology strategy and digital transformation.
• Lead technology aspects of client presentations, proposals, and strategic planning sessions.
• Coordinate technology risk assessments, compliance reviews, and security evaluations with Risk & Compliance teams.
• Drive client satisfaction through expert technology advisory services and innovative solution delivery.
• Support business development initiatives and identify opportunities for service expansion and geographic growth.

Requirements

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance