Bentley Support Lead and Trainer
Kimley-Horn
Lead Bentley software support, training, and standards for civil engineering projects.
8 days ago ago
$120,000 - $170,000
Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Orange, CA
Office Full-Time
Company Size
5,000 Employees
Service Specialisms
Aviation Consulting
Community & Infrastructure Resilience
Community Planning
Development Management
Development Services
Energy Consulting
Environmental Engineering & Planning
Forensic Engineering
Sector Specialisms
Life Sciences
Telecommunications
Residential
Sports & Entertainment
Energy
Environmental Engineering
Landscape Architecture
Parking & Mobility
Role
What you would be doing
release piloting
software upgrades
workspace support
model reviews
configuration management
performance monitoring
- Pilot new Bentley releases, Civil add ins, and custom tools; assess ROI and hand off deploy ready packages to production teams
- Coordinate with IT developers to solve project related problems
- Validate client-specific and KH CAD standards
- Coordinate with CAD teams for timely software upgrades and deployment of Bentley OpenRoads Designer, Microstation and other Bentley software
- Provide support and direction for workspace development amongst project teams
- Participate in project kick offs to set modeling strategies; conduct periodic model health checks and peer reviews to enforce standards.
- Create documented guidance and real-time support for KH helpdesk regarding Bentley support topics
- Track defect/root cause trends, run post incident reviews, and sponsor automation to reduce repetitive tasks.
- Recommend emerging tools and strategies to improve work efficiency
- Provide technical direction to 12 geographic CAD Support Specialists: coordinate knowledge sharing, backlog, and priorities
- Help teams transition to ProjectWise and identify existing team’s needs and opportunities
- Define and maintain feature definitions, annotation groups, DGNLIBs, report styles, and workspace configurations
- Solve complex ORD modeling, annotation, terrain, or corridor issues escalated from production teams and coordinate directly with software vendors as needed
- Support various project teams' utilization of Bentley engineering software from 3D modeling into design, production, and asset management
- Monitor application performance, license pools, and server utilization; recommend scaling or optimization actions.
- Mentor and train CAD team partners utilizing best practices for Bentley software products
- Actively work with project teams to understand their needs and create innovative solutions that can be crafted internally with internal teams or placed on software vendors roadmaps
- Design learning paths, deliver live/virtual workshops, create video tutorials, coordinate with our software partners to do the same
What you bring
openroads
bentley
communication
mentoring
cad standards
10+ years
- Familiarity with OpenRoads SDK, or OpenRoads APIs a plus
- Effective communication skills
- In-depth knowledge of Bentley design programs
- Experience mentoring or leading distributed support teams
- While a bachelor's degree in Engineering is preferred, we recognize that skills and experience can be gained through a variety of paths. We welcome applicants with strong, demonstrated relevant experience to apply, even if they do not hold a degree.
- Experience training, supporting, and mentoring technical staff
- Experience with backend implementation of DOT and municipal CAD standards
- Experience with developing training content, troubleshooting CAD issues, and training CAD users
- 10+ years of experience in civil engineering design with relevant ORD experience working on large-scale roadway projects, complex drainage projects, and digital delivery principles
- These training courses will cover various disciplines and skill levels with a major emphasis on roadway and surface water practices
- Financial Wellness: Student loan matching in our 401(k), and performance-based bonuses.
- Family-Friendly Benefits: New Parent Leave, family building benefits, and childcare resources.
- Time Off: Personal leave, flexible scheduling, floating holidays, and half-day Fridays.
- Professional Development: Tuition reimbursement and extensive internal training programs.
- Comprehensive Health Coverage: Low-cost medical, dental, and vision insurance options.
- Exceptional Retirement Plan: 2-to1- company match on up to 4% of eligible compensation (salary + bonus) and additional profit-sharing contribution.
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Interview process
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Company
Overview
1967 Founded
Year Established
The company was established in 1967, marking the beginning of its journey to become a leading name in planning and engineering.
Top Ranked
Service Excellence Ranking
The company is consistently recognized as one of the top engineering firms in the U.S. for its exceptional service quality.
- Specializing in innovative solutions across diverse sectors, from transportation to energy and water.
- Known for delivering complex, large-scale projects, with a focus on sustainable and efficient designs.
- The company has worked on iconic infrastructure, from airports to bridges, and urban redevelopment projects.
- Its team combines technical expertise with a deep commitment to customer satisfaction and project success.
- The firm’s commitment to innovation and adaptability makes it a leader in a rapidly evolving industry.
- Honesty, integrity and ethics
- Exceptional client service
- High expectations
- Sharing and caring
- Sustained profitability
- Core purpose: provide an environment for our people to flourish
- Slogan: "Expect More and Experience Better"
100% clean energy
Achieved by Port of Virginia
Supported the Port of Virginia in achieving 100% clean energy use by 2024, surpassing its 2040 net-zero target.
10+ Years Experience
Sustainability initiatives expertise
Over 10 years of experience in supporting zero-emission vehicle infrastructure with thousands of stations planned and permitted.
- Tracking and reporting firm-wide GHG emissions (Scope 1, 2, and 3) in Corporate Responsibility Report
- Operating initiatives: green leasing, green purchasing, fleet energy-efficiency, electronic review, virtual meetings, regional Sustainability Champions coordinating recycling/composting and cleanup/tree-planting activities
- Client services include measuring emissions baselines, implementing GHG mitigation and decarbonization strategies, life cycle assessments, EPD use, net-zero and carbon-neutral planning
- Utilize green checklists for office site selection (efficiency, transit/EV/bike access) and procurement (recycled/remanufactured products, end-of-life management)
Fortune Awards
Consecutive Recognition as Best Workplaces for Women
Recognized by Fortune as one of the Best Workplaces for Women annually from 2017 to 2023.
CREW Catalyst
Award Recognition
Received the CREW Catalyst award in 2021 for commitment to diversity, equity, and inclusion.
- Recruit diverse workforce, reduce unconscious bias, fund STEM volunteer activities for underrepresented groups, support transparency and report metrics.
- D&I Committee comprised of HR director, recruiting lead, Board rep, at‑large member, plus seven regional reps.
- Support ERGs: Black Kimley‑Horn Network, KHAPI (Asian Pacific Islander), Military KHonnections, Pride KHonnect, Unidos @ KH, Women @ KH.
- Strategic goal: recruit, mentor, develop and retain diverse staff at all levels; metrics tracked and reported.
- DEI training offered; inclusive environment promoting emotional safety, respect and authenticity.
- Gender outcomes: Woman‑focused awards and ERG; Fortune recognition Best Workplaces for Women every year since 2017.
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