Estate Manager - Client-Side role

• Designing and setting up resident portals prior to project completion and handover
• Consult with the construction teams on the progress of upcoming completing blocks
• Overseeing the planned preventative maintenance of the estate and ensuring that the development is always presentable.
• Support the review of Estate Management facilities on existing and upcoming developments
• Monitoring Managing Agents’ performance to ensure timely resolution of issues, in line with Service Level Agreement (SLA) requirement
• Reviewing annual service charge budgets for both pipeline and live schemes in collaboration with Managing Agent to ensure best value for the business.
• Conducting monthly consultations with internal and external stakeholders, including RSL’s and other freeholders to collaborate on the specific needs of each development
• Contributing to the tendering and appointment of Managing Agents for upcoming developments, including management agreements
• Facilitating regular meetings with stakeholders to ensure project progress and high standards are consistently maintained
• Ensuring that the commitment to delivering excellent customer service is maintained through effective communication with customers, new and existing.

The role would suit an existing Estate Manager who has a record of working on residential led, high value projects on behalf of a developer and is looking to move client side, or someone who is already working within a developer that would like to work for on a fantastic set of projects.

Consideration would also be given to someone stepping into this role that would like to take the next step in their career.