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Resident Experience Specialist
Lyon Living
Pioneering U.S. real estate firm developing and managing multifamily, mixed‑use, resort, retail, corporate housing, custom homes & golf course projects.
Resident Experience Specialist focused on community engagement, event planning, and customer service.
Develop and maintain excellent working relationships with Employees and vendors.
Build and manage relationships with local businesses and vendor partners.
Assist with receiving and responding to resident concerns and issues.
Generate leads and lease apartment homes.
Create and design flyers, e-blasts (using E-Blast application) and any other promotional materials needed.
Maintain sensibility of market presence and community value.
Update current property website and community boards with upcoming events.
Accurately complete all applicant, lease, and resident paperwork.
Scan check payments.
Increase awareness and maintain all social medial sites.
Assist with community outreach and community partnerships.
Create innovative team and resident experiences.
Plan events within monthly budget.
Adhere to the company’s safety program rules, attend safety meetings and perform all duties in a safe manner.
Organize, implement and participate in all onsite and offsite resident functions, including but not limited to breakfasts, holiday events, community gatherings/activities, fitness programs/classes, etc.
Assist in conducting community tours for future residents.
Collaborate with the Director of Property Operations, Sr. Property Manager, and Marketing team regarding the planning of upcoming social events
What you bring
company mission
communication skills
assertive
creative suite
wordpress
microsoft office
Ability to demonstrate a commitment to the Company Mission.
Great communication, organization and networking skills.
Must be outgoing and assertive.
Experience in Adobe Creative Suite and/or Adobe Illustrator, WordPress, Microsoft Word, Excel, PowerPoint, Publisher, and Picture Manager.
Benefits
Employee Referral Bonuses
Employee Housing Discounts
Education Reimbursements
401K Matching
Medical/Dental/Vision Plans/FSA/HSA
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
pre-employment background check and drug screening required.
Operates as a legacy-driven real estate developer and operator.
2,000+ Units
Under development
Currently building over 2,000 apartment units across various projects.
Headquartered in Newport Beach, CA, with assets spanning California, Colorado, Florida, Idaho, Montana and Nevada.
Works as its own general contractor—currently building over 2,000 apartment units—handling pre‑construction through onsite delivery.
Develops mid‑ and high‑rise, wrap, podium and mixed‑use multifamily communities, plus hotels, resorts, retail spaces, corporate housing, custom homes and golf courses.
Revenue appears solid though privately held; no public financials, but managing large‑scale construction suggests strong capital backing.
Blends property acquisition, capital renovation, construction and ongoing operations under one roof for cohesive lifecycle delivery.
Distinguishes itself by operating food & beverage, fitness and pet services onsite, alongside 24/7 community management teams.
Built a reputation for thoughtful design, innovative branded communities and immersive resident experiences.
Unusual fact: the in‑house build‑and‑manage model has enabled rapid expansion—over 2,000 units under development without outsourcing major trades.
Culture + Values
We are committed to delivering the best customer service and experience with every interaction with our residents, guests, investors, partners, vendors, and most importantly, EACH OTHER.
We build genuine connections with one another because we believe in making people feel appreciated and valued.
We are passionate about what we do and understand that we are greater than the sum of our parts. Think, 1+1=3.
CHALLENGE THE EXPECTED
EMBRACE THE UNEXPECTED
SEIZE THE MOMENT
LEAD WITH KINDNESS
Environment + Sustainability
No publicly stated net zero target or carbon reduction goals located on official site or LinkedIn.
No data-driven metrics or environmental strategy details available.
Inclusion & Diversity
No publicly stated DEI strategy, gender statistics, or outcomes located on official site or LinkedIn.
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