Disability Claims Coordinator

Description

• Develop and implement Return-to-Work plans in collaboration with managers to support Early and Safe Return to Work.
• Communicate with Compensation Boards across Canada to ensure timely updates and decisions on claims.
• Generate scheduled and ad hoc reports while maintaining claims dashboards.
• Coordinate with insurance providers to ensure non-occupational claims are reviewed promptly, with decisions and payments made in accordance with contracts and Service Level Agreements.
• Maintain detailed and accurate claim records using the Parklane system.
• Support managers and employees throughout the accommodation process.
• Ensure compliance with WSIA, OHSA, Human Rights Code, AODA, and other relevant legislation.
• Accurately and promptly report all WSIB/WCB and Short-Term Disability claims to external agencies across Canada.
• Engage with external organizations to stay updated on legislative changes and industry best practices, contributing to corporate program development as needed.
• Track, analyze, and report on incidents and claim costs, providing insights and recommendations to the management team.

Requirements

• Strong knowledge of WSIB/WCB policy and procedures
• A self-starter with the ability to work with minimal supervision.
• Working knowledge of Parklane software a definite asset
• Demonstrated common sense with the ability to think critically and strategically.
• Post-secondary education in related field
• Strong knowledge of WSIA, Human Rights Code, OHSA, AODA, ESA as well as other related legislation
• Ability to support individuals at all levels in the organization.
• Ability to remain objective and demonstrate good decision-making skills in challenging scenarios.
• Excellent written and verbal communication skills
• Service focused – interacting with both external agencies and internal partners.
• Flexible and adaptable, with strong time-management skills in order to meet strict reporting deadlines.
• Must be able to travel occasionally.
• 1-2 years of related work experience in Human Resources with focus on WSIB/WCB, disability claims administration and Return to Work planning

Benefits

• Career paths so you can advance in the company
• A great benefits plan for you / your family
• Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
• The tools you need to succeed – including the tools for the job as well as training and development programs

Training + Development

Interview process

Visa Sponsorship

Security clearance