Administration Manager

Overview

Managing admin team, processes and KPIs in Sheffield office

Key Responsibilities

• process improvement
• compliance management
• team leadership
• stakeholder coordination
• performance reporting
• data analysis

Tasks

-Ensure client requirements are met, managing both internal and external client expectations. -Identify opportunities to improve procedures and drive efficiency. -Handle people-related issues and ensure a safe, compliant work environment. -Lead and manage the administration team, ensuring high performance and adherence to KPIs. -Mentor your team, providing coaching and upskilling opportunities. -Work closely with internal and external stakeholders to ensure all processes run smoothly. -Provide regular reports on team performance and support the SLT with data analysis.

Requirements

• cipd
• kpis
• people management
• microsoft office
• hr software
• health & safety

What You Bring

-Knowledge of HR policies, legislation, and processes. -Experience in managing KPIs and performance metrics. -Management qualifications (e.g., CIPD). -A goal-oriented, solution-focused mindset with a strong customer service approach. -Proven people management skills, with experience leading and developing a team. -High attention to detail and excellent communication skills (both verbal and written). -Strong organisational skills and the ability to manage multiple tasks in a fast-paced environment. -Experience in planning, scheduling, or supply chain management. -Proficient in Microsoft Office and ideally, experience with HR and scheduling software. -Familiarity with health & safety regulations, compliance, and audits.

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Benefits

-Opportunity to develop and lead a team in a growing company. -Enhanced Maternity and Paternity Package NB subject to eligibility criteria. -Staff benefits designed to suit your lifestyle, from discounts on high street and online shopping to travel, socialising and wellbeing. -25 days holiday + Bank Holidays -Healthcare Cash Plan. -Pension Scheme

About Videalert

-Grew through high-profile UK local-authority contracts—Westminster, Barnet and Kingston—replacing legacy systems with smarter enforcement. -Typical projects include mobile enforcement vehicles (cars, bikes, electric scooters), school-street safety schemes, Clean Air Zones and ANPR police integrations. -Specialises in moving-traffic enforcement, school-safety, police ANPR, parking management and low-emission zone compliance. -Offers hosted Enforcement-as-a-Service and flexible commercial models, reducing capex and speeding deployment. -Open-platform architecture feeds anonymised ANPR data into wider smart-city, police, parking-operators and traffic systems.

Sector Specialisms

Security Clearance

-clearance through the disclosure and barring service required.