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Tenant Services Coordinator
bridge commercial real estate/bridge office
Coordinate tenant services, manage contracts, invoices, and tenant relations.
8d ago
Junior (1-3 years)
Full Time
Atlanta, GA
Office Full-Time
Company Size
1500+ globally Employees
Service Specialisms
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Sector Specialisms
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Role
What you would be doing
rent collection
service matrix
issue escalation
work order
invoice processing
bid coordination
- You will follow up with tenants on outstanding rents, sending notices and ensure proper booking of rent payments.
- You will maintain the building’s service matrix and track the status of contracts and invoices for services.
- You will act as the primary proactive and problem escalation contact for a designated roster of tenants, ensuring that building services are always exceeding their expectations and that building management is ahead of any potential issues.
- You will manage reception, assist in answering the phone, managing the work order system, issuing tenant access cards, and ensuring tenant satisfaction.
- You will review invoices for accuracy, research, and prepare for approval and entry into the AP system for payment.
- You will assist the Property Manager in bidding contracted services for the building including the scope of work, walk-throughs, bid analysis, and attending vendor meetings.
- You will coordinate services for new and expiring tenants including tenant orientation, signage, move-in and move-out checklists, freight elevator reservations, and mover scheduling, etc.
- You will participate in the oversight of all contractors performing building services
- You will maintain a property purchase order log for purchasing of all building supplies and materials.
- You will prepare and run rent statements in accordance with property practices and procedures. Work with Property Accountant & Property Manager in closing out billable work orders and entering billings into tenant ledger.
What you bring
commercial pm
rpa
leed
bachelor's
1+ yr
customer service
- You will have an interest in pursuing a career in Commercial Property Management and have an interest in pursuing RPA, LEED, and Real Estate Broker professional designations.
- You will have a bachelor’s degree and/or 1+ years of real estate property management or related experience.
- You will be detail oriented, able to handle multiple projects simultaneously, extremely professional, and customer service oriented.
- You will have a working knowledge and understanding of lease terms, operating costs, and budgeting.
- Access to benefits concierge service.
- Tuition Reimbursement: Up to $5,000 per year of pre-approved tuition expenses will be reimbursed upon submission of approved documentation. Repayment obligations may apply if employment terminates prior to 24 months.
- 11 Paid Holidays per year.
- Full Insurance benefit suite including Medical Insurance, Dental Insurance, Vision Insurance, Critical Illness Insurance, Accident Insurance, Short Term Disability, Legal & Identity Theft Insurance, and Pet Insurance.
- 401K:Bridge Investment Group will match your contributions dollar-for-dollar, up to 6% of your pay. These contributions are fully vested immediately. Eligible employees are automatically enrolled at a 4% contribution rate. *The employee must be at least 21 years of age and have worked for the Company for at least 60 days.
- Paid Time Off: Employee will accrue 5.23 hours of paid time off per pay period for a total of 17 days per year.
- Personalized Connection: Connect with an employee who resonates with your professional interests.
- Company paid Life Insurance (option to buy additional available) and Long-Term Disability.
- Following six (6) months of employment at the Company, you will be eligible per birth, adoption or placement of a child for four (4) weeks of paid parental leave as the primary caregiver to the child or two weeks of paid parental leave as the secondary caregiver to the child. Following two years of employment at the Company, you will be eligible for twelve weeks of paid parental leave per birth, adoption, or placement of a child if you are the primary caregiver of the child.
- Access to Mental Health & Well-Being service.
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Overview
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- Bring your expertise in software development
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