Inside Sales Representative at Lutron Electronics in Coopersburg, PA | Kablio

Role

Description

crm management

dealer support

account growth

customer retention

creative solutions

product knowledge

You will be essential to building relationships with new customers and fostering growth of small or underperforming accounts
You will help to grow and expand our company by promoting customer retention and sales of new and existing products
Utilize our systems, such as salesforce and NICE inContact, to manage cases and customer inquiries
Interact with trade account customers (“dealers”) via phone, email, and chat as their main sales contact at Lutron: you will assist in onboarding new accounts, training existing small accounts to utilize proven selling approaches and sales tools in order to grow, qualify incoming project leads and connect them to dealers to convert to sales, help answer questions/resolve issues in a timely manner, teach accounts to successfully navigate working with Lutron
Utilize your creative and “outside of the box” thinking skills to propose solutions to the challenges of our business
Build a strong knowledge of our innovative lighting control, lighting and shading products & solutions

Requirements

local

bachelor's

customer experience

communication

problem solving

microsoft office

Must be located within commutable distance of Conshohocken, PA to accommodate in-office schedule
Exposure to all areas of our business from engineering to production to sales and everywhere in between
<2 years of customer-centric, professional experience and Bachelor’s degree required OR >2 years of customer-centric, professional experience and High School diploma required
You will uphold our position as the industry leader with your impressive communication, product knowledge and problem-solving skills
You have proficiency in Microsoft Word, Excel and Powerpoint and ability to efficiently work in fast-paced environment while navigating multiple systems

Benefits

Opportunity to grow and develop your career through experiential learning, interactive trainings, shadowing and mentoring
Your passion for excellence will leave each customer with the feeling of exceptional service and support
Competitive and comprehensive benefits package

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Late 1950s

Founded

The company was established in the late 1950s by physicist Joel Spira.

$1B Revenue

Annual Revenue

The company generates over $1 billion in annual revenue, reflecting strong market presence.

15,000 Patents

Patented Devices

Over 15,000 patented devices have been developed and deployed worldwide.

Pioneered the first solid-state dimmer and reshaped how people control light.
Privately held and headquartered in Coopersburg, PA, the company has grown from a small lab to a global leader in lighting control systems.
Serve iconic residential and commercial projects—from cozy homes to large complexes like the New York Times Building and Lincoln Financial Field.
Offer integrated lighting, motorized shading, and control solutions, deployed across homes, offices, hotels, hospitals, and schools.
Notable innovations include the first mass-market electronic dimmer, fluorescent ballast controls, and combined light-and-shade systems.
Systems often include wireless and wired platforms tailored for specific environments—like HomeWorks QS for residences and Quantum for large buildings.

Culture + Values

Welcoming culture built on respect, fairness, and collaboration.
Empowered to give their best and achieve success.
Engaging everyone’s ideas and viewpoints is fundamental to our shared accomplishments.
Drive for excellence and innovation.
Committed to collaboration and drawing on diverse strengths.
Tight-knit community with lifelong friendships and shared interests.

Environment + Sustainability

10 billion kWh

Annual Electricity Savings

Products save nearly 10 billion kWh of electricity per year through energy-efficient designs.

60%/20%

Energy Use Reduction

Energy-saving products reduce lighting energy use by up to 60% and HVAC by 20%, significantly lowering energy consumption.

105%

Net Positive Energy

On-site renewable systems designed to supply 105% of net annual energy use, achieving net-positive energy status.

LEED Gold

Sustainability Certification

Costa Rica facility achieved LEED Gold certification in 2022, with a focus on zero-waste-to-landfill practices.

Many shade fabrics are UL Greenguard Gold certified to reduce VOCs.
RoHS-compliant components avoid harmful materials ('Red List' avoidance).
Advocacy recognized by USGBC NCR 2020 Community Leadership Award for energy-saving codes and policies.

Inclusion & Diversity

Grade A

Diversity Ranking

Ranked with an 'A' grade for diversity according to Comparably.

Top 10%

Company Standing

Ranked in the top 10% of similar-sized companies for diversity initiatives by Comparably.

50%

H1B Visa Success Rate

Granted 50% of H1B visa applications in 2019.

“Committed to developing and nurturing a diverse and inclusive community.”
Belief that “engaging everyone’s ideas and viewpoints is a cornerstone of our success.”
Diversity initiatives help fulfill the company’s mission.
H1B visa stats (2019): 4 applications, 2 withdrawn.
No publicly disclosed gender ratio or percentage metrics available.

Articles

Lutron Careers

Lutron Products

Lutron News

Role

Description

crm management

dealer support

account growth

customer retention

creative solutions

product knowledge

You will be essential to building relationships with new customers and fostering growth of small or underperforming accounts
You will help to grow and expand our company by promoting customer retention and sales of new and existing products
Utilize our systems, such as salesforce and NICE inContact, to manage cases and customer inquiries
Interact with trade account customers (“dealers”) via phone, email, and chat as their main sales contact at Lutron: you will assist in onboarding new accounts, training existing small accounts to utilize proven selling approaches and sales tools in order to grow, qualify incoming project leads and connect them to dealers to convert to sales, help answer questions/resolve issues in a timely manner, teach accounts to successfully navigate working with Lutron
Utilize your creative and “outside of the box” thinking skills to propose solutions to the challenges of our business
Build a strong knowledge of our innovative lighting control, lighting and shading products & solutions

Requirements

local

bachelor's

customer experience

communication

problem solving

microsoft office

Must be located within commutable distance of Conshohocken, PA to accommodate in-office schedule
Exposure to all areas of our business from engineering to production to sales and everywhere in between
<2 years of customer-centric, professional experience and Bachelor’s degree required OR >2 years of customer-centric, professional experience and High School diploma required
You will uphold our position as the industry leader with your impressive communication, product knowledge and problem-solving skills
You have proficiency in Microsoft Word, Excel and Powerpoint and ability to efficiently work in fast-paced environment while navigating multiple systems

Benefits

Opportunity to grow and develop your career through experiential learning, interactive trainings, shadowing and mentoring
Your passion for excellence will leave each customer with the feeling of exceptional service and support
Competitive and comprehensive benefits package

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Late 1950s

Founded

The company was established in the late 1950s by physicist Joel Spira.

$1B Revenue

Annual Revenue

The company generates over $1 billion in annual revenue, reflecting strong market presence.

15,000 Patents

Patented Devices

Over 15,000 patented devices have been developed and deployed worldwide.

Pioneered the first solid-state dimmer and reshaped how people control light.
Privately held and headquartered in Coopersburg, PA, the company has grown from a small lab to a global leader in lighting control systems.
Serve iconic residential and commercial projects—from cozy homes to large complexes like the New York Times Building and Lincoln Financial Field.
Offer integrated lighting, motorized shading, and control solutions, deployed across homes, offices, hotels, hospitals, and schools.
Notable innovations include the first mass-market electronic dimmer, fluorescent ballast controls, and combined light-and-shade systems.
Systems often include wireless and wired platforms tailored for specific environments—like HomeWorks QS for residences and Quantum for large buildings.

Culture + Values

Welcoming culture built on respect, fairness, and collaboration.
Empowered to give their best and achieve success.
Engaging everyone’s ideas and viewpoints is fundamental to our shared accomplishments.
Drive for excellence and innovation.
Committed to collaboration and drawing on diverse strengths.
Tight-knit community with lifelong friendships and shared interests.

Environment + Sustainability

10 billion kWh

Annual Electricity Savings

Products save nearly 10 billion kWh of electricity per year through energy-efficient designs.

60%/20%

Energy Use Reduction

Energy-saving products reduce lighting energy use by up to 60% and HVAC by 20%, significantly lowering energy consumption.

105%

Net Positive Energy

On-site renewable systems designed to supply 105% of net annual energy use, achieving net-positive energy status.

LEED Gold

Sustainability Certification

Costa Rica facility achieved LEED Gold certification in 2022, with a focus on zero-waste-to-landfill practices.

Many shade fabrics are UL Greenguard Gold certified to reduce VOCs.
RoHS-compliant components avoid harmful materials ('Red List' avoidance).
Advocacy recognized by USGBC NCR 2020 Community Leadership Award for energy-saving codes and policies.

Inclusion & Diversity

Grade A

Diversity Ranking

Ranked with an 'A' grade for diversity according to Comparably.

Top 10%

Company Standing

Ranked in the top 10% of similar-sized companies for diversity initiatives by Comparably.

50%

H1B Visa Success Rate

Granted 50% of H1B visa applications in 2019.

“Committed to developing and nurturing a diverse and inclusive community.”
Belief that “engaging everyone’s ideas and viewpoints is a cornerstone of our success.”
Diversity initiatives help fulfill the company’s mission.
H1B visa stats (2019): 4 applications, 2 withdrawn.
No publicly disclosed gender ratio or percentage metrics available.

Articles

Lutron Careers

Lutron Products

Lutron News