Oversee the closing of the floors at the end of the day, ensuring the Room Attendants’ carts are clean and restocked.
Ensure completion of cleaning projects on a biannual basis.
Carry an active pager/radio to maintain contact with the Front Office and/or Engineering throughout the shift.
Ensure records of daily assignments are completed, signed off and turned into the Housekeeping Office on time.
Assist with training of Housekeeping staff.
Monitor cleanliness and orderliness of Room Attendants’ carts, linen closets, control closets, stairways and landings.
Initiate work orders for repairs and maintenance and forward to Engineering. Follow through on each work order until completed.
May be required to clean rooms as business needs dictate.
Inspect Room Attendant’s work performance within assigned section on a daily basis to ensure the standards and productivity levels are being met and maintained.
Oversee the daily assignment of duties, ensuring Room Attendants and House Attendants carry a work assignment.
Report on progress of all out-of-order rooms under the Housekeeping Department's supervision to the Guest Services Manager, according to standards.
Maintain key control.
Ensure overall guest satisfaction.
In the absence of the Housekeeping Manager or Assistant Housekeeping Manager, inspect all V.I.P. rooms and report their availability to the Front Office, according to hotel standards.
Handle items for "Lost and Found" according to the standards.
Requirements
communication
high school
supervisory
hotel experience
standing
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
High School diploma or equivalent required. College course work in related field helpful.
Previous supervisory responsibility preferred.
At least two to three years of progressive experience in a hotel or related field preferred.
Ability to stand during entire shift.
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
Specializes in identifying and unlocking value across the hospitality and real estate sectors.
Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
Expertise includes hotel operations, development, asset management, and investment strategies.
Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
Known for innovative strategies and the ability to transform and enhance real estate properties.
Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
Culture + Values
Commitment to excellence in hospitality
Innovation through technology and operational efficiency
Creating memorable guest experiences
A culture of respect, integrity, and professionalism
Collaborative team environment
Environment + Sustainability
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
Commitment to reducing carbon footprint
Investment in energy-efficient technologies
Water conservation programs
Sustainable sourcing and waste reduction efforts
Inclusion & Diversity
Focus on creating an inclusive and diverse workforce
Gender balance initiatives, with a focus on leadership roles