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On-Call Banquets Server
Highgate
Serving food and beverages to guests at banquet functions in a hotel.
13d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Long Beach, CA
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
beo preparation
table setting
banquet clean-up
guest service
money handling
storeroom maintenance
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Clean-up banquet space after the completion of the function and ensure that all equipment and supplies are stored and re-stocked properly.
- Follow all money handling procedures when serving the guest.
- Prepare room according to BEO and the various meal functions.
- Set all tables according to hotel standards.
- Perform preparatory tasks and side work duties to ensure that guests are served promptly and efficiently.
- Ensure overall guest satisfaction.
- Respond to guest problems, complaints, and accidents. Communicate to management, if necessary.
- Maintain the banquet storeroom in a neat and orderly manner, stocked with any and all appropriate supplies necessary for food service functions.
- Served guests according to the hotel’s standards in a friendly, courteous, and professional manner.
What you bring
high school
initiative
problem-solving
menu knowledge
beo reading
multitasking
- High School diploma or equivalent and/or experience in hotel or a related field preferred.
- Must be able to show initiative, including anticipating guest or operational needs.
- Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
- Know the menu items for each function served and able to give accurate descriptions.
- Know how to read the Banquet Event Order (BEO) and be familiar with the menu of the assigned function.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Ability to stand during entire shift.
- Flexible and long hours sometimes required.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- prior employment verification.
- drug screening.
Company
Overview
Founded 1988
Year Established
The company was established in 1988 and has since grown into a global leader in investment and hospitality management.
- Specializes in identifying and unlocking value across the hospitality and real estate sectors.
- Has a strong presence in major markets worldwide, with a diverse portfolio spanning luxury, boutique, and extended-stay properties.
- Expertise includes hotel operations, development, asset management, and investment strategies.
- Approach focuses on strategic acquisitions, partnerships, and repositioning of underperforming assets.
- Notable projects include the management of high-end hotels in prime locations, ranging from urban centers to resort destinations.
- Known for innovative strategies and the ability to transform and enhance real estate properties.
- Continuously leverages market insights and technology to stay at the forefront of the hospitality and real estate industries.
- Commitment to excellence in hospitality
- Innovation through technology and operational efficiency
- Creating memorable guest experiences
- A culture of respect, integrity, and professionalism
- Collaborative team environment
2050
Net Zero Emissions Target
The company aims to achieve net zero carbon emissions by this year, marking a significant milestone in its sustainability journey.
- Commitment to reducing carbon footprint
- Investment in energy-efficient technologies
- Water conservation programs
- Sustainable sourcing and waste reduction efforts
- Focus on creating an inclusive and diverse workforce
- Gender balance initiatives, with a focus on leadership roles
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