Restoration Coordinator
Servpro Global Drt
Manage restoration claims, coordinate updates, vendors, and billing
25 days ago ago
$30 - $35
Junior (1-3 years), Experienced (8-12 years), Intermediate (4-7 years)
Full Time
San Diego, CA
Field
Company Size
- Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Commercial
Residential
Role
What you would be doing
workcenter
billing tracking
work orders
vendor management
status updates
project management
- Perform daily check-ins with Project Managers (morning, midday, end of day)
- Send daily updates to clients, adjusters, and stakeholders on job progress
- Review field photos and Docusketch reports to stay informed on job details
- Schedule and lead weekly client meetings as needed
- Manage third-party vendors (e.g., environmental services, electricians, plumbers)
- Troubleshoot client concerns and drive resolution
- Submit and track billing packages, estimates, and T&M notifications
- Coordinate daily Work Orders and update internal software (e.g., WorkCenter)
- Occasionally climbing ladders
- Ensure all necessary forms are signed and properly filed (COS, release forms, etc.)
- Liaise with internal departments (Estimating, T&M, Accounting, Reconstruction)
- Maintain consistent communication with adjusters and clients via phone/email
What you bring
office365
high school
restoration
construction
problem solving
fast-paced
- You are authorized to work lawfully in the United States.
- Attention to detail and problem-solving skills
- Comfortable working in fast-paced environment
- Lift, pull/push up to 50 pounds.
- Comfortable working with ambiguity.
- Experience in restoration and/or construction preferred
- Must be able to work in person at our San Diego (Sorrento Valley), CA office 5 days per week and able to travel to job sites as needed
- High school diploma/GED
- Walking and/or standing throughout the day
- Proficiency in computer Office365 and ability to adapt to new software applications
- Frequent driving and sitting
- Excellent communication, organizational and multitasking skills
- Competitive salary based on experience
- Paid time off and holidays
- 401(k) retirement plan with company match
- Comprehensive health insurance
- $30-$35 per hour, based on experience
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded 1988
Company Establishment
The company was established in Encino, California, laying the foundation for its growth and expansion in the disaster response sector.
Awarded 2021
Franchise Excellence
Recognized as SERVPRO's Franchise of the Year, highlighting exceptional performance in handling residential and commercial loss scenarios.
Donated $20k
Community Support
Contributed over $20,000 in grants to support first responders' families, demonstrating commitment to the community.
- Began as a regional SERVPRO franchise before expanding through strategic growth.
- Acquired Live Oak Restoration in March 2024, creating an East Coast hub.
- Operates extreme-response teams capable of handling large disasters.
- Specializes in fire, water, mold, asbestos, biohazard, construction, and storm response.
- Focuses on residential flood and fire damage to large-scale commercial reconstruction and storm-recovery deployments.
- Awarded SERVPRO’s 2021 Franchise of the Year for excellence in residential and commercial loss response across wildfires and winter storms.
- Customer satisfaction is our priority.
- We operate with integrity and honesty.
- We provide exceptional service to our customers.
- We work together as a team to achieve goals.
- We hold ourselves accountable for our actions.
- We value continuous improvement and growth.
- We maintain a positive and supportive work environment.
2050
Net Zero Target
The company is committed to achieving net zero emissions by this year, showcasing a long-term goal towards sustainability.
- Committed to reducing environmental impact through responsible waste disposal.
- Striving for sustainability in daily operations and processes.
- Utilizing green technologies in restoration practices.
- Implementing eco-friendly solutions to minimize environmental damage during restoration.
- Promoting an inclusive work environment where all employees are respected and valued.
- Focused on creating opportunities for all individuals to succeed.
- Encouraging a diverse workforce that represents different backgrounds, perspectives, and ideas.
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