Director of Sales Operations

Description

The Director of Sales Operations leads project operations that drive revenue growth and customer satisfaction across Kinsley’s Sales and Sales Support teams. This role oversees the full lifecycle of complex projects, aligning processes with company goals and fostering cross-department collaboration.

This leader directs Kinsley’s Inside Sales organization—including Estimating, Project Management, and Project Engineering—to ensure seamless execution from sale to delivery. They balance commercial performance with operational excellence, promoting consistency, efficiency, and accountability throughout every project phase.

• Monitor financial performance and mitigate margin leakage through strong forecasting, CRM accuracy, and cost-control practices.
• Ensure disciplined project execution through standardized documentation, close-out procedures, and coordination with Operations.
• Lead and develop Inside Sales, Project Management, and Project Engineering teams, providing direction, prioritization, and resource alignment across a high volume of projects throughout the Northeast.
• Oversee third-party vendor performance, production schedules, and documentation compliance.
• Partner cross-functionally with Sales, Marketing, and Operations to qualify opportunities, allocate resources, and ensure seamless project handoffs.
• Serve as the escalation point for complex client or vendor issues, driving solutions that uphold service excellence and profitability.
• Build scalable systems, dashboards, and KPIs to drive performance, visibility, and accountability across all project phases.
• Champion continuous improvement through post-project evaluations and process enhancements that strengthen efficiency and margin performance.

Requirements

• Strong financial acumen, with expertise in budgeting, cost control, and margin optimization.
• Proven ability to lead cross-functional teams in project management, inside sales, and operations to achieve timelines, budgets, and customer satisfaction goals.
• 7–10+ years of leadership experience in engineering, construction, power systems, manufacturing, or industrial project management.
• Skilled communicator comfortable representing the company in client meetings, site visits, and startup coordination, balancing customer focus with commercial objectives.

Benefits

Compensation details: 150000-200000 Yearly Salary

Training + Development

Interview process

Visa Sponsorship

Security clearance