Technical Support Engineer - Eurostar
Siemens
Provide technical support, fault investigation, performance improvements for Eurostar rolling stock.
7 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
City Of London, England, United Kingdom
Onsite
Company Size
303,000 Employees
Service Specialisms
Industry Automation
Power Transmission
Imaging & Therapy Systems
Diagnostics
Rail Systems
Mobility & Logistics
Low & Medium Voltage
Smart Grid
Sector Specialisms
Industrial Automation
Building Automation
Rail Transport
Health Technology
Factory Automation
Process Industries
Pharmaceuticals
Chemicals
Role
What you would be doing
diagnostic analysis
fault reporting
rolling maintenance
defect monitoring
technical support
risk mitigation
- Assisting other team members, both Siemens and customer, with the development of technical skills by acting as a mentor.
- Regularly monitoring train defects and failures in traffic and liaise with the customer.
- With minimal supervision investigate rolling stock casualties and undertake maintenance and repair of the allocated rolling stock to meet the requirements of the production plan.
- Acting as Siemens representative on shift, providing technical support to the Operator's maintenance staff.
- Producing complex, analytical technical reports on fault investigation.
- Mitigating the risk of in-service failures through proactive intervention.
- Downloading and processing train diagnostic data, and undertake fault finding to an advanced level.
- Providing technical support for the Siemens TSSSA team and customer's maintenance team on-site and at incidents off-depot.
- Support the completion of campaigns to contribute towards the improved safety and performance of the fleet.
What you bring
rolling stock
engineering qualification
fault finding
diagnostic software
technical reports
communication
- Ability to produce and analyze detailed analytical technical reports
- Ability to complete all records of actions and operations accurately and to procedures
- Experience of Rolling Stock Maintenance and Campaign Planning activities (preferred)
- Relevant engineering qualification or experience in a mechanical/electrical engineering environment
- In depth knowledge of Rolling Stock systems / procedures including schematics, fault finding techniques and download analysis (preferred).
- Good communication skills
- Ability to fault-find using a number of different methods including diagnostic software
- Ability to understand and interpret relevant technical publications
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
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Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1847
Historical Milestone
Established as a small telegraph company and transformed into a global leader in technology.
- The company drives progress with solutions in electrification, automation, and digitalization across industries.
- With cutting-edge products and services, it leads sustainable innovation for industries like energy, manufacturing, and infrastructure.
- Its impressive portfolio includes smart grids, automated factories, advanced healthcare technologies, and solutions for urban mobility.
- Siemens’ digital solutions enhance efficiency and sustainability in everything from smart buildings to electric vehicles.
- It has contributed to iconic projects, including energy-efficient train systems and automation in key industrial sectors.
- Transforming how industries use digital technology to optimize operations and tackle global challenges.
- Leading change is a team effort
- Our people are enthusiasts with diverse backgrounds, skills and interests
- Every individual is valued
- Ownership – empowering employees to take responsibility
- Collaboration – leveraging unique strengths to find creative solutions
- Respect & Inclusion – diverse, respectful, flat hierarchies, flexibility, celebrating individual contributions
90% reduction
Scope 1 & 2 emissions by 2030
Achieve a 90% reduction in own-operations greenhouse gas emissions compared to 2019 levels by 2030.
144 million tonnes
COâ‚‚-equivalent avoided in FY 2024
Products sold in FY 2024 helped customers avoid approximately 144 million tonnes of COâ‚‚-equivalent emissions.
100% renewable
Electricity by 2030
Transition to 100% renewable electricity across operations by 2030, aligned with the RE100 initiative.
90% reduction
Scope 3 emissions by 2050
Achieve a 90% reduction in value-chain (Scope 3) emissions by 2050, validated by the Science-Based Targets initiative.
- Achieve net‑zero greenhouse‑gas emissions across the value chain by 2050
- Own‑operations net‑zero by 2030
- Value‑chain (Scope 3) target: 30% reduction by 2030
- €650 million invested in decarbonization efforts by 2030
- 100% EV fleet (EV100) by 2030
- 100% net‑zero buildings (EP100) by 2030
- Scope 1 & 2 emissions reduced by 50% since 2019, Scope 3 by 15% since 2019
- Products sold in FY 2024 helped customers avoid ~144 million tonnes CO₂‑equivalent
- Eco‑design standard achievement: 54%; 25,000 Siemens products labeled “EcoTech” for sustainable design
- Landfill waste down ~12%; recycling share of total waste 84%
Women at 32%
Top Management Increase
Women in top management roles increased significantly from a baseline of 23% in FY 2020 to 32% in FY 2024.
- DEGREE strategic framework includes 'Equity' as a measurable field of action
- Global Equity program focuses on equal rights in hiring and internal promotion processes
- SBTi‑validated targets exclude DEI but inclusion embedded in governance and career development
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