Community Manager - Entrada

Description

• Design and document improved processes with input from operations, development, marketing, finance, and systems teams.
• Manage project timelines, milestones, and dependencies across cross-functional teams.
• Liaise with senior leadership to align project goals and secure buy-in.
• Develop dashboards and automated reports for stakeholders without Salesforce access.
• Provide regular updates on project status, budget tracking, and performance metrics.
• Collaborate with developers and system architects to build scalable and efficient solutions.
• Ensure all data points are captured at the appropriate stages in the onboarding and offboarding processes
• Develop training and implementation of the new process, supported by Subject Matter Experts
• Ensure processes consider implications for all other relevant systems e.g. Anaplan
• Ensure compliance with internal standards and external regulatory requirements.
• Audit existing onboarding processes and identify inefficiencies, in the current Smartsheet-based workflows.
• Integrate TaskRay into Salesforce orgs (G1, G2, G3) and ensure property-level visibility and reporting.
• Coordinate with internal stakeholders in Europe and APAC to ensure global applicability of the solution.
• Customise TaskRay templates and automation for onboarding/offboarding workflows.
• Lead the end-to-end delivery of the property onboarding process using Salesforce and TaskRay.

Requirements

• Strong analytical skills with the ability to interpret data and drive process improvements.
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with project management methodologies (Agile, Kanban, etc.).
• Proven experience managing Salesforce projects, ideally with TaskRay integration.
• Experience in property management or onboarding processes is highly desirable.
• Excellent communication and stakeholder management skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance