Internal Communications Manager

Description

The Communications & Engagement Manager for Operations will craft and oversee a communication strategy that bolsters pride, engagement, belonging, and retention of manufacturing team members and promotes Pella as the premier employer of choice within the communities we are located. This leader will partner with plant leadership, HR, corporate communications, talent brand, PR, and marketing to achieve our people-related goals across our manufacturing plants. They will also serve as a key collaborator with Operations senior leadership and plant leadership, providing strategic communications counsel that supports business strategy, culture, and brand through all communication channels.

• Play an advisory role to support strategic communication change initiatives and help build an effective communication capability across our Operations teams.
• Seek to improve delivery of key messages and communications in Operations, partnering with manufacturing leaders and driving accountability of people leaders.
• Promote Pella Corporation culture, builds employee pride, connects team members to the business and leadership, while celebrating and recognizing employee achievement, and increasing employee belonging and engagement through communications, activities, programs, and by example.
• Measures effectiveness of communications and stay up to date on corporate communications trends and best practices. Drives outcomes based on insights and seeks to continuously improve effectiveness of communications.
• Manages special projects as assigned; including but not limited to crisis communications, M&A, and change initiatives.
• Oversee talent brand campaigns (within local plant communities), partnering with co-workers responsible for talent brand strategies.
• Partner with Operations and HR senior leadership on crafting strategic communication plans and communications that are accessible to all audiences within manufacturing.
• Use data gleaned through listening channels to inform communication recommendations and strategies to drive higher levels of team member engagement.
• Contributes to ELL (English Language Learner) strategy as it pertains to communications.
• Champion the effective use of communications technology. Represents Production team members needs and preferences. Advises operations leadership in ways to continually improve their use of communication technology to support better business outcomes.
• Shares best practices and insights to broader Corporate Communications team; collaborates on integrated and contemporaneous enterprise communication strategy that drives stakeholder engagement.
• Develop and oversees HR and Operations-specific internal communications and engagement campaigns.
• Develops and maintains streamlined Operations communications processes, content management and repository, tools, and templates to drive effectiveness and efficiency of team efforts.

Requirements

Position may at times require heavy travel. The estimate is that travel could be as high as 35% annually and may not be evenly spread throughout the year.

Bachelor's degree (B. A./B.S.) from four-year college or university required with preferred degree program of Communications, Public Relations, Marketing or Human Resources; 5-7+ years related experience and/or training; or equivalent combination of education and experience.

EDUCATION and/or EXPERIENCE

• Strong collaborative and consultative skills. Ability to cultivate productive working relationships at all levels, gain trust of business leaders quickly, and influence without authority.
• Discretion to handle sensitive or proprietary company information in a confidential manner.
• High level of self-motivation and the ability to work independently, as a member of a team, as well with all types and levels of employees.
• Demonstrated experience creating effective and persuasive speeches and presentations to top management, team members, and public groups.
• Capability to respond effectively to the most sensitive inquiries or complaints.
• The ability to work and prioritize efforts in a fast-paced dynamic environment.
• Solid business acumen. Ability to translate complex business objectives into readily understandable communications for a variety of audiences.
• Experience with a range of communication technologies and channels such as intranet, email, social networks, engagement platforms, video production, content management systems, etc.
• Project management and communication planning skills. Ability to manage multiple complex projects concurrently.
• Proficiency in various media platforms, both traditional and digital.
• Proactive, flexible, results-oriented problem-solving skills.
• Strong interpersonal/listening, oral/written communication, and presentation skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance