Manager, Mid-Market Sales

Description

• Partner with the Enablement to develop and conduct training as it relates to sales techniques, and product knowledge.
• Partner with Product Management and Development to provide a voice of the customer perspective.
• Motivate and manage the team to develop new accounts through sound pipeline management.
• Partner with enablement and senior leadership to gather employee performance feedback and training opportunities.
• Perform basic leadership and supervisor tasks for the sales team; such as, monitoring sales performance, PTO requests, validating sales, addressing and resolving content issues with the appropriate individuals, providing coaching, mentoring and training for new and experienced sales representatives, web seminar coordination and other general leadership duties as deemed.
• Leading the team in an effort to focus on Value Selling, driven by a quality discovery process that uncovers key desired business outcomes.
• Perform ongoing call monitoring and taping for training, coaching, and quality purposes.
• Provide appropriate input to Senior Management to develop and or adjust the focus of selling efforts.
• Maintain accurate and timely win/loss information in SalesForce.com.
• Partner with Customer Success in customer retention efforts that lead to strong customer loyalty and reduced churn.
• Maintain customer databases of prospects in SalesForce.com.
• Manage team engagement and camaraderie.
• Lead & train Account Executives to introduce new products to targeted prospects.
• Assist representatives in identifying prospect’s product needs, and jointly develop solutions for the customer.

Requirements

• A demonstrated winning attitude and high energy level.
• Good interpersonal and peer relationship skills.
• The physical activities of this position include frequent sitting, telephone communication, working on a computer for extended periods of time. Visual acuity is required to perform activities close to the eyes.
• Demonstrated proficiency in Customer Relationship Management Systems (Salesforce).
• Bachelor’s degree in Business or previous sales management experience preferred
• Strong leadership and team building skills.
• Ability to work in team environment, driving team engagement.
• High level of initiative and accountability.
• This position is fully remote with only occasional travel to the office for team meetings and events. Team members are expected to have an established workspace.
• Demonstrated knowledge of sales forecasting.
• Excellent organizational skills.
• Excellent communication skills, both verbal and written.
• Ability to work remotely in the United States or Canada.
• 2+ years’ experience in B2B Consultative Selling
• Strong proficiency in Microsoft Office Suite (Word and Excel)
• Successful and consistent over performance to goal as a leader or individual contributor

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance