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IT Assistant
Prime Electric
Provide technical support for computer systems, software, and hardware.
6d ago
Junior (1-3 years)
Full Time
San Jose, CA
Onsite
Company Size
1,500 Employees
Service Specialisms
Electrical Services
Project Management
Design
Engineering
Construction Services
Turnkey Solutions
Sector Specialisms
Technology
Healthcare & Biotech
Public Sector & Education
Industrial
Commercial Real Estate
Manufacturing
Defense Contracting
Retail
Role
What you would be doing
ticket triage
asset inventory
tech support
install config
hardware repair
device deployment
- Complies with the PRIME Safety Program – learns and follows safety regulations, procedures and safe work practices
- Triage and assign helpdesk tickets to the team as they arrive
- Maintains current and accurate inventory of technology hardware, software and resources
- Provides technical assistance and support for incoming queries and issues related to computer systems, software and hardware, including installation and configuration
- Complies with and enforces internal policies, processes, and procedures
- Responds to questions/helpdesk tickets, whether in person, over the phone or via email
- Installs, modifies and repairs computer hardware and software
- Deploys and cleans-up computers, mobile devices, and computer peripherals
What you bring
software fundamentals
problem solving
customer focus
detail oriented
time management
associate degree
- A foundational understanding of how software and operating systems work
- Excellent listening, communication and problem-solving skills
- Ability to think logically and analytically while maintaining a strong customer focus under stressful situations
- Strong attention to detail with the ability to organize, prioritize and manage multiple tasks within set deadlines
- Associate’s degree (A.A.) or equivalent from two-year college or technical schoolOR at least one year of related experience and/or training; or equivalent combination of education and experience
- 100% Employer-paid Life Insurance
- Profit Sharing and Discretionary Bonus Program
- 401k Program w/ Direct Benefit
- Education/ Training Reimbursement Benefit
- Paid Time off and Holiday Time Off
- 100% coverage for Medical, Dental, and Vision, including dependents, with no premium cost to the employee
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
- Founded with a vision to transform the electrical contracting industry, Prime Electric has become a leader in complex infrastructure solutions.
- With a focus on quality, safety, and efficiency, they offer end-to-end electrical contracting services for high-profile projects across various sectors.
- Prime Electric's portfolio spans a diverse range of markets, from commercial and residential developments to large-scale utilities and energy infrastructure.
- The company is renowned for its expertise in providing electrical solutions for major construction projects, including airports, hospitals, and industrial facilities.
- Noteworthy for its commitment to innovation, Prime Electric embraces the latest technologies to deliver cutting-edge electrical systems and solutions.
- The company prides itself on having a skilled workforce and a reputation for consistently meeting demanding timelines and budgets.
- Prime Electric has established a strong presence in both private and public sectors, with a focus on delivering projects that stand the test of time.
- Safety is both a personal and corporate responsibility, with everyone accountable for maintaining physically and psychologically safe working environments.
- Integrity is upheld by doing the right thing in difficult decisions, committing to transparency, and maintaining accountability to each other, clients, and the community.
- The work of craftworkers in the field is at the core of the company's mission, with a focus on supporting them to perform efficiently and safely every day.
- A growth mindset drives continuous improvement by embracing challenges and discovering creative solutions, compelling the company to evolve and create new opportunities.
- A culture rooted in empathy, trust, and belonging is integral to recruiting, developing, and retaining the best talent in the industry.
- Collaboration is encouraged by respecting and listening to all opinions and ideas, believing that inclusive and diverse teams lead to better results.
LEED Platinum
Sustainability Achievement
Contribution to the highest-level LEED certification through rooftop PV installation.
1,000+ Stations
Electric Vehicle Infrastructure
Installed and maintaining over 1,000 EV charging stations across WA and Northern California.
17-20% ROI
Financial Performance
Proven cash-flow positive solar systems with estimated 17-20% return on investment.
2030 Net Zero
Climate Commitment
Aiming for net-zero carbon emissions by 2030, matching 100% electricity consumption with renewables.
- Regional leader in LEED and WELL Building certified projects, integrating sustainability from design through construction.
- Employs a LEAN approach—using prefabricated assemblies to maximize recycling, limit packaging, and reduce job-site footprint.
- Turnkey EPC services for Solar PV and BESS, with system-level life cycle and payback analysis to minimize LCOE.
- Vision: Organizational culture that fosters and embraces diversity and total inclusion, empowering all contributors.
- AGC Culture of Care Pledge: Commitment to harassment‑free, safe, welcoming workplace with equal opportunity for full potential.
- Programs include Women in Construction Council, DE&I Coalition, Wellness & Mentorship Programs.
- Diversity‑driven recruiting: inclusive job postings, accessible interview processes, partnerships with pre‑apprenticeship programs (ANEW, Cypress Mandela).
- Supplier diversity: active engagement with underrepresented local subcontractors, professional service firms, and suppliers.
- No public data on gender ratio or specific gender‑based outcomes.
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