Data & Analytics Specialist

Digital & Information is responsible for digitally enabling Urban Utilities today and digitally transforming future capability to enable provision of digital services to our customers, community and people. The group is accountable to formulate and execute Urban Utilities’ digital & data strategy, deliver Urban Utilities digital portfolio and provide day-to-day operations of information technology (IT), operating technology (OT), data, and the Internet of Things (IOT), including security, infrastructure management, system administration, network operations, and support services.

• Analytics development and support expertise specific to data and analytics platforms, including incidents, support requests, stakeholder management and analytics development lifecycle, with demonstrated collaboration with all areas of digital expertise.

Our Digital & Information group have an exciting opportunity for a Data & Analytics Specialist with experience working in large, data-rich organisations to join our Data and Performance team within our newly established Digital Experience and Operations branch.

The Data & Analytics Specialist will play a pivotal role in the technical management and uplift of capability in our Analytics platform, which includes supporting the transition of the Azure SQL Enterprise Data Warehouse (EDW) and Power BI reporting platform into a unified architecture. Your skills will help drive capability improvements, with integrated OT real-time capabilities, data science and enabling technical engineers to achieve significant data-based outcomes for Urban Utilities. As the Data & Analytics Platform specialist, you will lead operational platform change and improvements, have demonstrated skills in enabling data and analytics capability uptake, and assist our Urban Utilities community in building our data capability to support critical services to our customers.

Please note: applicants will be required to undergo a Pre-employment medical, which may include Drug and Alcohol testing, as well as other background checks as part of the recruitment process for this role.

Performance of ‘on call’ duties are an inherent requirement of this role. This requires that the employee must be available to be on-call and to attend to work matters, both in person and remotely, outside of normal working hours, including evenings, weekends and public holidays, as reasonably required to fulfill the requirements of the position. The days, times, duration and frequency of on call arrangements may be subject to change, including at short notice, as required by Urban Utilities’ operational needs as applying from time to time. At all times whilst on-call, you must be fit for duty, contactable, and able to respond, including the ability to physically attend if required, to the operational needs of the business within a reasonable timeframe and in a safe manner. The remuneration for the role has been calculated to include compensation for the requirement to remain available to perform work during on call periods and for the performance of work outside the ordinary hours of work as part of on call processes and otherwise. In some instances, additional compensation and remuneration may apply.

• Agile and adaptable, embracing change and new challenges, demonstrating innovative thinking.
• Expert certifications relevant to data and analytics development and system management and supporting processes (Service Management, COBIT, ITIL Specialised Certification, Microsoft Expert / Azure certification, etc) would be advantageous.
• Experience with Microsoft Power BI, Microsoft Fabric or equivalent cloud platform experience is desirable.
• Experience with end to end data and analytics development, change and support implementation is highly desirable, to ensure grounding in all aspects of data and analytics platform capabilities and configuration requirements.
• Ability to meet security clearance/SOCI requirements.
• Customer focussed and familiar with support functions and ITIL standards for Incident and Requests response, and the ability to problem solve system and data issues working with internal customers.
• Bachelor's or Masters’ degree in relevant subject area or related field experience. (Information Technology, Business Administration or related field)
• Stakeholder management skills and demonstrated experience collaborating with cross-functional team members, within Digital & Information, and business subject area expertise.
• Power BI platform experience including support and problem resolution, Semantic Models and Reports, Data Flows and Power Query will be highly regarded.
• Experience with SQL and database query development is essential.
• Demonstrated skill in technical assessment of business requirements, and translation into platform outcomes and improvements, supporting and enabling business capability uptake.

• Corporate discounts across Health insurance, technology and more
• Flexibility at UU depends on the type of work you do but could include options such as, 9-day fortnights and flexible days. Talk to us about what flexibility means to you!
• Generous Salary Packaging options, including novated leases
• 18 weeks of paid parental leave, 15 days personal leave including two proactive wellbeing days, and an additional day of leave each year to connect with friends and family