Associate Retirement And Benefits Officer

Connecticut Department Of Administrative Services

Manages state resources, operations, and services, streamlining efficiency for Connecticut government.

Administers and oversees CT state pension plans, provides guidance, and leads staff.

7 days ago ago

$90,309 - $116,146

Expert & Leadership (13+ years)

Full Time

Hartford, CT

Hybrid

Company Size

1,700 Employees

Service Specialisms

Construction services

Project Management

Consulting

Engineering

Architecture

Property Development

Design

Technical Services

Sector Specialisms

Human Resources

Information Technology

Fleet Vehicle Services

Building and Construction

Procurement

Grants Administration

Role

What you would be doing

benefit administration

financial analysis

statute interpretation

process transactions

report preparation

staff training

examining and researching principles and practices;
Serve as a subject matter expert for retirement and benefit entitlements, explaining options and providing guidance to clients with clarity and professionalism;
interpret and apply statutes, contracts and regulations;
Draft clear, accurate, and client-focused correspondence explaining benefits, plan options, and other retirement-related information;
Prepares and analyzes complex financial statements and oversees maintenance of accounting and data base records;
May testify or represent office at court, legislative or collective bargaining proceedings;
Assists in development of retirement and benefit procedures, and document references;
Conducts or assists in conducting performance evaluations;
Provides staff training and assistance;
Distributes, prioritizes, oversees and reviews work of staff;
Investigate and reconcile accounts, resolving discrepancies and ensuring accurate benefit payments and fund balances;
Lead and mentor staff, providing guidance, training, and quality assurance to ensure consistent and high-quality service.
prepare, analyze and evaluate employee benefit statements, other employee records and reports, and benefit claims and cost data;
Assists in development, definition, analysis and documentation of requirements and procedures for automated solutions to administrative needs;
Acts as a liaison with other operating units, governmental entities and outside officials regarding unit policies and procedures;
Administers and oversees pension plans managed by the Office of the State Comptroller, including:
Recommends policies and standards;
Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
Performs the most complex duties and reviews in examination of employee and employer records and calculation of benefits;
Researches and assesses impact of proposed or enacted legislation, collective bargaining agreements and court documents pertaining to various retirement and benefit plans and programs;
Process and review transactions in Core-CT, ensuring accuracy and compliance with policies, regulations, and collective bargaining agreements;
Prepares retirement and benefit bulletins, statistical reports and other publications;

What you bring

master's

supervisory

data analysis

process improvement

statute interpretation

communication

Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
Experience maintaining professionalism and composure under pressure, navigating difficult or sensitive interactions with clients or stakeholders.
Ability to utilize computer software;
Supervisory ability.
Experience applying collective bargaining agreements or stipulated agreements to retirement and benefits administration, ensuring compliance and practical implementation.
Candidates who have been selected for employment with the Office of the State Comptroller are subject to a detailed background investigation, including a fingerprint supported state and federal criminal history record check along with reference checks, subject to the provisions of Section 31-51i and conducted in accordance with Section 29-17a of the Connecticut General Statutes. Selection for employment is contingent upon satisfactory completion of the background investigation.
You have experience leading, mentoring, or training professional staff and enjoy guiding others to achieve excellence.
Considerable ability to
Experience interpreting statutes, regulations, and plan documents, including determining applicability in cases of ambiguity or complex scenarios.
A Master’s degree in business administration, accounting or a closely related field may be substituted for one (1) year of the General Experience.
College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelor’s degree.
You are comfortable interpreting financial statements, benefit calculations, and large datasets to inform decisions.
Experience exercising independent judgment and making data-driven decisions, clearly explaining the rationale for conclusions.
Knowledge of
Experience managing competing priorities and deadlines, demonstrating organizational and time management skills.
Experience identifying and implementing process improvements that streamline workflows, increase efficiency, or reduce errors, with demonstrable results.
Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. To be considered for this job opening you must be a current State of CT employee of the Office of the State Comptroller for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
Experience using computer systems to collect, maintain, and analyze large datasets, and creating clear visual presentations to communicate findings to groups or stakeholders.
Considerable knowledge of retirement and/or pension fund principles and practices with special reference to retirement and benefits administration;
Experience assessing retirement plan eligibility, election options, membership, and contribution rates, and communicating determinations to employees, retirees, or agency partners.
Experience resolving complex problems, demonstrating leadership, and delivering customer service in a fast-paced or changing work environment.
oral and written communication skills;
You enjoy analyzing complex retirement and benefit programs and ensuring compliance with statutes, contracts, and regulations.
interpersonal skills;
Experience coaching, training, and motivating professional staff.
You thrive in a collaborative environment, engaging with multiple stakeholders including HR, payroll, and external agencies.
You take pride in accuracy, attention to detail, and producing high-quality work that affects thousands of employees.

Benefits

Generous paid time off, including vacation days, sick leave, personal days, and 13 holidays per calendar year.
We are an eligible Public Service Loan Forgiveness employer, which means you may be eligible to have qualifying student loans forgiven after 10 years of service.
States Attorney Retirement System;
Municipal Employees Retirement System (MERS);
Connecticut is a strong community with a lot to offer in entertainment, food and shopping, recreation in our beautiful state parks and forests, diverse culture, and rich history. Learn more about all Connecticut has to offer.
Public Defenders Retirement System;
Opportunities to invest in your professional growth and development with training programs, tuition reimbursement, and opportunities for advancement within the State of Connecticut.
Comprehensive health and dental insurance, providing you with peace of mind and access to quality healthcare.
Family Support Magistrates and Compensation Commissioners Retirement System;
Robust pension plan and supplemental retirement offerings to secure your financial future.
A culture that recognizes the importance of work/life balance and offers alternate work schedules and telecommuting options.
State Employees Retirement System (SERS);
Hybrid (office/telework) may be available

Training + Development

Information not given or found

Interview process

interviews are limited to candidates whose experience and training align with the role.
candidates are advised to review the interview preparation guide before interviewing.

Visa Sponsorship

Information not given or found

Security clearance

selected candidates undergo a detailed background investigation, including fingerprint-supported state and federal criminal history checks and reference checks.