Service Coordinator

Description

• Process lien waivers.
• Call customers as needed.
• Create and bill service tickets.
• Update electronic information in company software, for accuracy and completeness
• Assist in management of administrative aspects of service department including filings, documentation, invoicing, past due account reporting, customer service, estimating and sales reporting, signature requests, lien waivers, certificates of insurance, permits, etc
• Assists with project management, including labor tracking, permits, contract coordination, purchasing, lien waivers, etc
• Assist with all departmental needs relating to service operations, customer service, sales, or general administration
• Answer in-person, phone, fax, and email inquiries and obtain information for customers and internal departments

Requirements

• Ability to multi-task
• Documentation Skills
• Bilingual a plus
• Prior customer service experience working inthe construction field ideal
• Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with associates
• Superior Listening and Communications Skills
• Problem Solving Ability with the ability to manage difficult customers
• High School Diploma or equivalent, college preferred
• Microsoft Office Excel and Word

Benefits

• Non- Exempt (Hourly)
• Hourly Rate: $18/hour + Dependent on experience
• Monday thru Friday 8am to 5pm occasional OT

Training + Development

Interview process

Visa Sponsorship

Security clearance