Client Accounting Manager

Description

Reporting into the Director of Revenue, the Client Accounting Manager is responsible for leading and overseeing billing and collections activities in alignment with organizational best practices and client-specific requirements. This role partners closely with senior stakeholders, practice leadership, and cross-functional finance teams to ensure accurate invoicing, effective revenue management, and high-quality reporting. The position also plays a key role in team leadership, training, and continuous process improvement across the revenue cycle.

• Develop, maintain, and enforce billing policies, procedures, and standard operating practices in accordance with internal controls and client requirements.
• Collaborate with cross-functional finance teams, including pricing, e-billing, and reporting, to ensure accurate invoices, compliant submissions, and consistent reporting.
• Lead and oversee end-to-end billing and collections activities to ensure timely, accurate invoicing and receipt of client payments across assigned groups or offices.
• Ensure client requirements, fee arrangements, and billing guidelines are properly documented and consistently followed to support seamless team coverage and collaboration.
• Ensure timely and accurate updates to financial reports, forecasts, and commentary to support management decision-making.
• Manage, coach, and develop team members, ensuring appropriate training, performance support, and coverage during peak periods.
• Monitor accounts receivable aging and take appropriate action to drive timely resolution of outstanding balances, including directing follow-up on underpayments and discrepancies.
• Conduct regular invoice reviews and audits to identify errors, trends, and opportunities for improvement; address training or development needs as identified.
• Deliver training on billing processes, systems, tools, and revenue-related best practices.
• Build strong working relationships across finance teams and business stakeholders to support collaboration and service delivery.
• Identify, implement, and monitor initiatives to improve billing efficiency, accuracy, and overall revenue cycle performance.
• Participate in technology initiatives, including system testing, enhancements, and process reviews.
• Escalate billing or collection issues as necessary and partner with senior stakeholders to drive resolution.
• Respond to billing and accounts receivable inquiries in a timely and professional manner.
• Analyze billing and collections data to identify trends, risks, and improvement opportunities, and communicate findings to stakeholders.
• Participate in practice group and/or office meetings to understand business strategy, challenges, and priorities; provide updates and insights as required.
• Prepare and deliver regular reporting on unbilled time, accounts receivable, and key performance metrics for senior leadership.
• Drive continuous improvement efforts aimed at reducing revenue cycle timelines, enhancing reporting quality, and improving matter and client intake accuracy.

Requirements

• Exposure to financial reporting and general accounting knowledge preferred
• 2+ years of direct management experience
• Aderant preferred
• 8+ years of Legal Billing experience handling end to end revenue processes
• Strong Excel
• Bachelor's Degree preferred, but not required
• Strong attention to detail, excellent communication (both written & verbal)
• Experience interfacing with firm Partners & Clients

Benefits

This is a hybrid opportunity based out of the firm's Washington, DC office.

Compensation commensurate with experience.

Training + Development

Interview process

Visa Sponsorship

Security clearance