Technical Sales Consultant

Description

• Analyze sales data, customer feedback, and market trends to identify areas for improvement and sales optimization
• Ensure compliance with company policies and procedures
• Actively participate in process improvement initiatives to enhance the effectiveness of the software sales function
• Gain a deep understanding of the customer’s needs to conduct gap/fit analysis and prepare quotes for complex software environments
• Actively gather feedback from customers to understand their satisfaction levels, pain points, and suggested areas for improvement
• Build and maintain strong relationships with current and prospective customers
• Proactively partner with customers by presenting product features and proposing benefits that solve their unique challenges
• Provide input from customers to the software development team to help shape future updates and enhancements
• Present technical SAAS and Cloud-based solutions to senior management, asset managers, civil engineers and GIS/IT manager-level customers/clients
• Manage end-to-end sales cycles including lead generation, qualification, understanding pain points, live software demonstrations to various decision makers, and closing new business
• Serve as a liaison between the customer and technical support teams to ensure issues are addressed promptly and completely
• Actively pursue key accounts and execute sales strategies to achieve or exceed sales targets
• Conduct regular check-ins to understand how business needs may be evolving and if additional or enhanced services are needed to drive success
• Participate in group projects as they relate to the overall goals of the department and organization
• Develop an in-depth understanding of our software products and their technical capabilities to articulate unique features that will win new business

Requirements

• Thorough understanding of the sales process from lead generation to opportunity assessment, pursuit and post-sale satisfaction for additional up-selling
• Sound communication skills with command of written and spoken English
• Ability to listen carefully to the voice of the customer to formulate congruence between the proposed solution and customer needs
• Experience preparing software quotes to support complex software environments
• Ability to prepare gap/fit analysis when responding to RFPs
• Experience and comfort presenting technical solutions to large audiences both virtually and in person
• Requires 10-15% travel to customers, dealers, prospects, and trade shows
• Sharp/Quick Witted – can think on the fly. Flexibility to handle a curveball.
• Strong business etiquette and judgement related to channel management and customer relationships
• Minimum 5 years’ experience in technology sales with either enterprise software or cloud computing products or services
• Strong negotiation skills and proven performance closing deals
• Accomplished time management and organizational skills
• Bachelor’s degree in Business, Marketing, or equivalent technical sales experience

Benefits

• Competitive health insurance plans and 401(k) match, with benefits starting day one
• Generous and flexible paid time off including paid personal time off, caregiver, parental, and volunteer leave
• Competitive and performance-based compensation packages and bonus plans
• Educational assistance, leadership development programs, and recognition programs

Training + Development

Interview process

Visa Sponsorship

Security clearance