Rydges Melbourne - Food and Beverage Attendant

Overview

Serve food & drinks, ensure guest satisfaction, and maintain service standards.

Key Responsibilities

• payments
• food service
• upselling
• kitchen coordination
• cleanliness
• guest interaction

Tasks

-Handle Payments: Present bills to guests, process payments accurately. -Greet and Seat Guests: Warmly welcome guests, assist with seating arrangements, and provide them with menus. -Check on Guests: Regularly check in with diners to ensure they have everything they need and address any concerns. -Achieving team targets -Maintain Cleanliness: Keep the area clean and well-organised, including clearing tables, resetting, and restocking. -Serve Food and Beverages: Deliver food and drinks promptly and ensure they are presented according to standard. -Safety and Hygiene: Follow safety and hygiene protocols, including proper handling of food and beverages, as well as maintaining a clean and safe work environment. Adhere to health and safety regulations. -Upsell and Promote: Suggest additional menu items, specials, or beverages to enhance the guests’ experience. -Collaborate with Kitchen Team: Communicate orders to the kitchen and ensure that food is prepared correctly and delivered promptly. -Delivering Results: Sets objectives that align with team and organisational goals; develops plans, commits to timelines, and uses time effectively; anticipates, allocates, and monitors resources to deliver work requirements; documents job information. -Handle Guest Requests: Address special requests and accommodate guests' needs to the best of your ability.

Requirements

• communication
• food knowledge
• wine knowledge
• resilience
• adaptability
• experience

What You Bring

-Communication: Understands spoken and written information; speaks and writes clearly and understandably; presents with confidence; gauges audience reaction, interest, and understanding, and adjusts communication style or content accordingly. -Must be able to stand for extended periods and lift heavy items. -Proven knowledge of food and beverage items, including wine and cocktails (training will be provided). -Previous experience in a similar role. -Resilience: Works productively under pressure; maintains a positive outlook; controls emotions; handles failure or criticism well and learns from it. -Accurate task completion -Take Orders: Knowledgeably describe menu items, answer questions, and take orders accurately, noting any special requests or dietary restrictions. -Adaptability: Adapts well to ambiguity, change, and diverse cultures; finds positive opportunities in these circumstances.

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Benefits

-Flexibility in work schedule, including evenings, weekends, and holidays.

About Evt - Entertainment | Ventures | Travel

-Operates over 60 hotels and resorts—such as Rydges, QT, Atura, LyLo and the Thredbo Alpine Resort. -Ventures segment spans property development, media tech (EDGE CT), golf courses, and alpine facilities. -Projects combine cinematic experiences, dining, wellness and travel under one roof, like spa–cinema hybrids and ski‑resort lodges. -Uniquely integrates entertainment and travel, offering bars, spas, conferencing and technology‑enabled guest experiences.

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