IT Technician - Onsite, Rosemount, MN

Description

• Troubleshoot and resolve issues related to hardware, software, network connectivity, and Microsoft 365 applications.
• Collaborate with IT leadership to enhance reporting, streamline processes, and improve service delivery.
• Provide on-site and remote technical support to end-users across Midwest offices and job sites.
• Assist with setting up new job sites, including network infrastructure, connectivity, and user onboarding.
• Maintain accurate and detailed documentation of IT assets, configurations, and support activities.
• Identify opportunities to automate and optimize workflows using modern Microsoft tools.
• Administer user accounts, licenses, and security policies within the Microsoft 365 ecosystem.
• Stay current with evolving Microsoft technologies and IT best practices.

Requirements

• Demonstrated ability to create and manage reports and dashboards for IT asset management and performance tracking.
• Willingness to travel occasionally to regional job sites as needed.
• Strong problem-solving, analytical, and communication skills.
• A+ and/or Network+ certifications preferred.
• Proven experience as an IT Technician or in a similar technical support role.
• Highly organized with excellent attention to detail and the ability to manage multiple priorities.
• Team-oriented but capable of working independently in a fast-paced, construction-driven environment.
• Strong knowledge of Microsoft 365 administration, Windows 10/11 support, and endpoint troubleshooting.
• Microsoft 365 Certified: Endpoint Administrator (or equivalent experience) required.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance