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Otis Elevator Co.

Associate, Service Ops Support

Company logo
Otis Elevator Co.
Designs, manufactures, and services elevators, escalators, and moving walkways worldwide.
Coordinate activities for the Service business, manage tasks supporting field ops managers, and ensure efficiency, cost containment, and customer satisfaction.
20d ago
$90,000
Experienced (8-12 years), Intermediate (4-7 years)
Full Time
Anaheim, CA
Field
Company Size
69,000 Employees
Service Specialisms
Maintenance Services
Installation Services
Modernization Services
Engineering Services
Consulting Services
Project Management
Design Services
Technical Services
Sector Specialisms
Buildings
Residential
Commercial
Transport
Utilities
Government
Role
What you would be doing
warehouse organization
billing management
order processing
safety compliance
report estimation
iphone app data management
  • Organize warehouse audits, inventory, and shipping
  • Manage customer billing to include tracking sales/margin and assist in inventory review and cleanup
  • Enter and open purchase orders, track error status and accrual clean up, and resolve vendor issues
  • Support the team in tracking safety protocols including monthly minutes, accident filing, and coordinating follow up on safety testing requirements
  • Report on performance to estimate on elevator repairs and distribute to appropriate parties as needed
  • Manage field focused tasks supporting field ops managers, supervisors, mechanics allowing them to spend time in the field.
  • Perform iPhone Application system data management
  • Support Operating Territory billable and non-billable repair documentation and scheduling based on contractual requirements.
  • Ensure that material and labor cost align with monthly targets
What you bring
high school
communication
microsoft
team-oriented
self-motivated
leadership
  • High school diploma or equivalent required; bachelor’s degree preferred
  • Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers
  • Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software.
  • Ability to work in a highly team-oriented and dynamic environment
  • Need to be self-motivated and able to manage many simultaneous projects and responsibilities
  • Strong leadership skills and goal-orientated with strong time management and organizational skills
Benefits
Information not given or found
Training + Development
Information not given or found
Company
Overview
1853 Founded
Year of Establishment
Operates as a leader in vertical transportation solutions.
  • Pioneered the first passenger elevator, revolutionizing urban transportation.
  • Serves a wide range of sectors, including residential, commercial, and infrastructure projects.
  • Their work can be seen in iconic structures like the Burj Khalifa.
  • Focuses on safety, efficiency, and sustainability in urban spaces.
  • Advanced smart elevator systems enhance user experience and energy efficiency.
Culture + Values
  • We put people at the center of everything we do.
  • We are reliable, smart and focused on the future.
  • We are creating a more personal, connected world.
  • We roll up our sleeves to get it done.
Environment + Sustainability
50% Reduction
Emissions Target
Aims to cut Scope 1 and Scope 2 emissions by half by 2030.
100% Certification
Zero-Waste Goal
Seeks to achieve zero-waste-to-landfill certification for all factories by 2025.
30% COâ‚‚ Reduction
Emissions Achievement
Factories have reduced COâ‚‚ emissions by more than 30% since 2015.
6.62M lbs Recycled
Waste Diversion
Florence, SC factory recycled over 6.6 million pounds of sheet metal in a year.
  • Achieve carbon neutrality for factory electricity by 2030.
  • Complete ISO 14001 certification for all factories by 2025.
  • Spanish plants: San Sebastián factory LEED Platinum and 100% renewable energy; Vigo plant solar panels reducing electricity use ~30%, cutting ~44 metric tons COâ‚‚/year.
  • Science‑Based Targets initiative–approved goals: reduce absolute Scope 1 & 2 GHG emissions 55% by 2033 (2021 base year); reduce Scope 3 emissions 33% by 2033.
Inclusion & Diversity
34% Women Executives
Women in Leadership
34 percent of the company’s executives identify as women, reflecting gender diversity at the executive level.
26% Diverse Executives
Ethnic/Racial Diversity
26 percent of U.S.-based executives are ethnically or racially diverse, contributing to broader representation.
56% Diverse Board
Diverse Representation
Over half of the Board members are women, ethnically diverse, or both.
100% Gender Parity
Gender Parity Target
Aiming for equal gender representation in executive ranks by 2030.
  • Employee Resource Groups support colleagues in field operations, Black/African American communities, LGBTQ+ individuals, and others.
  • A six-point framework guides initiatives in anti-racism, bias education, STEM pipeline development, mental health support, and social justice.
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